YOUR DAY TO DAY
• Supervises, models, and assigns work to all case management staff; holds formal monthly supervision meetings and evaluates staff per Village policies.
• Conducts and records monthly documentation audits and collaborates on staffing, administrative, and judicial reviews as needed.
• Maintains an ongoing caseload of approximately 4–5 active cases and intervenes to assist staff in crisis situations.
• Prepares reports, presentations, and recommendations, including data collection, and presents to the Village Board, outside agencies, and staff.
• Leads support groups and prevention programs, coordinates mental wellness events, and conducts outreach that promotes the department.
• Serves as a resource on community services and skill-building, supervises student interns, and leads the department in the Director's absence.

QUALIFICATIONS FOR SUCCESS
• Graduate degree in Social Work or a related field and advanced clinical licensure (LCSW or LCPC).
• Five or more years of experience providing case management services to vulnerable populations; a minimum of two years of supervisory experience preferred.
• Excellent listening, verbal, and written communication skills, plus the cultural sensitivity to engage residents of diverse backgrounds.
• Sound judgment and discernment, with the ability to coach staff through conflict resolution and maintain a healthy team environment.
• Proficiency in Microsoft Office and other database and web-based software platforms.
• Flexibility to work occasional hours outside the normal business day, and a valid Illinois driver's license with a satisfactory driving record.

READY TO JOIN US?
Download and complete an application from the Village website (https://www.vniles.com/jobs.aspx) and email it, along with your resume in PDF format, to personnel@vniles.com by November 24, 2026, 5:00 pm.

                                                             The Village of Niles is an Equal Opportunity Employer