Case Manager
Phipps Neighborhoods
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Post Date: Jul 20, 2026
Job Type: Full Time
Start Date: ASAP
Salary: $50-55k
Location: US - New York - Far Rockaway
Job Reference: CASEM002267
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Description
Duties and Responsibilities:

Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress
Maintain concise and accurate resident files in Salesforce database.
Monitor residents’ medication.
Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on-site, agency and community resources that are available to them.
Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. Input data in Salesforce database daily for all the residents. Attend professional development trainings, supervision meetings, conferences, and staff meetings.
Provide monthly statistical reports on time and accurately.
Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. Assist residents in the planning, prioritizing and long-term goals and short-term goals.
Maintain and oversee documentation of case files for compliance with regulatory agency.
Perform other tasks as deemed necessary by the Program Director, Managing Director of Supportive & Economic Empowerment and/or Deputy Executive Director of Community & Economic Empowerment.

Skills
Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated.
Qualified candidates must have a strong understating of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective.


Notes
Bi-lingual (Spanish) a plus.
Schedule: Monday-Friday 9am-5pm