The Lenniger is located in the East Tremont section of the Bronx. The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people invites applications for a Bilingual Case Manager position at The Lenniger, a 91 unit supportive housing program for low income and formerly homeless individuals and families. The population served includes individuals with histories of trauma, substance abuse and mental illness. At The Lenniger, we provide evidence based person-centered services that are recovery-oriented in order to help our clients live as full and satisfying lives as possible.
The Case Manager at The Lenniger will carry a caseload of 25-30 individuals and families. The Case Manager’s role is to help clients to build full and satisfying lives by achieving goals that are meaningful to them. Responsibilities include, but are not limited to:
Use a Person-Centered approach to help clients set goals, identify interests, and address concerns.
Help clients to explore interest and involvement in employment, education, volunteering, and other adult role activities.
Be a source of non-judgmental support.
Help clients to identify positive ways of spending time.
Get to know clients and their psychosocial history in order to provide strategic interventions and services.
Help clients to understand and proactively address diagnoses (medical, psychiatric, substance abuse, etc).
Use psycho-educational techniques to help clients understand and adhere to mediation regimens, as well as advocate with their providers.
Regularly assess risk factors for violence against self or others, and respond appropriately according to policy guidelines.
Regularly coordinate care with all collateral contacts, including but not limited to family, providers, ACS and APS, Schools, etc.
For family clients, maintain a strengths-based perspective to engage all members of the family in order to help improve family functioning.
Experience and Education Required
Bilingual English/Spanish Required
BSW and 1 year of relevant work experience, or BA and 2 Years of relevant work experience, or High School Diploma or equivalent and 6 years of relevant work experience
Note: For every 30 college credits earned, 1 year of experience may be reduced from the requirement for applicants with HS diplomas
Demonstrated ability to provide services to clients with psychiatric and medical disabilities and with issues of substance abuse.
Experience working with families.
Computer literacy, excellent writing and verbal communication skills are required.