Front Desk Manager
Bridging Access to Care
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Post Date: Oct 21, 2021
Job Type: Full Time
Start Date: ASAP
Salary: 53,000
Location: US - New York - Williamsburg
Job Reference: OMH Clinic
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POSITION SUMMARY: Bridging Access to Care, Inc. is looking for a qualified Front Desk Manager to oversee our Mental Health facility for day-to-day operation, client registration, eligibility check, and maintaining medical and staff records. As a Front Desk Manager, you should demonstrate excellent organizational skills and the ability to perform well in stressful situations. This position requires high knowledge of healthcare systems operations, Medicaid, and Medicaid – Medicare Managed Care Organizations billing. The person in this position is responsible for steady workflows and uninterrupted service in our medical facility. The position reports to the Director of Revenue Cycle Management as the primary point person for vacation requests and payroll issues and all financial duties. Tasks that fall under clinic operations will have oversight from the Clinic Manager.

Supervision of Client Support Representative(s) & Reception Coordinator(s) (Front Desk Staff).
Assists in the development, implementation and maintenance of office policies and procedures.
Monitors daily activities and completions of performance reports as assigned.
Assists in special projects as directed.

Must have a thorough understanding of insurance benefits for Medicaid/Medicare, Medicaid/HMO and commercial plans; Knowledge of Billing Practices (ICD10)
Ability to handle medical records confidentially with strong attention to detail and high degree of accuracy
Knowledge of medical issues and terminology common in the industry
Excellent organizational and time-management skills
Ability to multi-task and perform well in stressful situations
Minimum 2 years’ experience supervising staff
Strong communication skills and a customer service orientation
4 years’ experience in related field or AA with two-year experience in related field.

English and Spanish Required.
Computer proficiency in Microsoft Word, Excel, computer skills and eCR/TenEleven- EMR system a plus.

Contact Details
Name: Bridging Access To Care Human Resources
Address: 260 Broadway
City: Brooklyn
State/Province: New York
Zipcode: 11211
Country: United States