Area Manager - Homeless Services Manager
Catholic Charities of Los Angeles, Inc.

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Post Date: Jul 12, 2021
Job Type: Full Time
Start Date: 07/26/2021
Salary: $68,016.00 Annually
Location: US - California - Lennox
Job Reference: St. Margaret's Center
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St. Margaret’s Center is a program of Catholic Charities of Los Angeles that serves as an access center for the L.A. County’s Coordinated Entry System (CES) program in the northern part of the South Bay. The Homeless Services Manager is a senior-level position at the Center. This position is responsible for all homeless services and staff at the Center, including supervising all caseworkers who provide case management services to persons experiencing homelessness in the northern hub of SPA 8, as well as interns and volunteers who provide homeless services. This position also includes leadership responsibilities in the broader community, representing St. Margaret’s Center in the region, and collaborating with LAHSA, local cities, organizations, institutions and non-profits. The Homeless Services Manager will oversee all homeless programs at St. Margaret’s Center, and will identify and seek funding for future opportunities for increased homeless services and staffing.

Responsibilities include, but are not limited to:

•Works closely with city homelessness leadership to strengthening ties with CES so that the city can take full advantage of the regional services available to those experiencing homelessness.
•Provides leadership and oversees all case management services. Supervises, assigns, plans and evaluates work of assigned homeless services caseworkers, interns and volunteers.
•Reviews HMIS case files and meets regularly with caseworkers, both individually and in case conferencing meetings.
•Represents St. Margaret’s Center’s Homeless Services in the region, including with leadership of local cities and unincorporated county areas, public agencies such as law enforcement, faith communities and non-profit agencies.
•Reports to and works collaboratively with St. Margaret’s Center’s Program Director.
•Assumes leadership responsibilities in daily operations of the Center.
•Ensures staff are providing services in compliance with subcontractor agreements, and that staff are also in compliance with CCLA policies and procedures.
•Brings education and training programs to staff to support their work with our unhoused clients.
•Submits detailed and thorough documentation in compliance with lead agency and LAHSA policies.
•Helps prepare for, collaborates with cities, and executes annual homeless counts in January.
•Prepares monthly reports to track progress on program metrics.
•Helps caseworkers assess and identify needs and resources for clients.
•Approves timesheets for caseworkers, and ensures staff comply with training requirements.
•Works with community partners to ensure the Center’s participants receive all needed services through linkages and advocacy.
•Provides community awareness opportunities so that the public in local communities can better understand the causes and solutions to ending homelessness, and can donate resources and time to the mission.
•Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
•Compiles monthly statistics of services provided.
•Monitors and seeks funding opportunities with the intent of securing additional resources for the Center’s effort to address and prevent homelessness.
•Assists the Program Director in writing and submitting proposals for funding.
•Performs related duties around homeless programming as required.

•Bachelor’s Degree Required; Master’s Degree Preferred.
•Minimum four years working in homeless services and two years working in the Los Angeles County CES system.
•Demonstrated leadership abilities.
•Valid California driver’s license and valid auto insurance.
•Thorough knowledge of the CES system and general knowledge of homeless services in Los Angeles County

Contact Details
Name: Program Director
Address: 10217 South Inglewood Avenue
City: Lennox
State/Province: California
Zipcode: 90304
Country: United States