Case Manager III

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Post Date: May 18, 2020
Job Type: Full Time
Start Date: TBD
Salary: $50,502/year
Location: US - California - San Francisco
Job Reference: - n/a -
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This program provides housing, case management, and income advocacy for adult residents in nine Single Resident Occupancy (SRO) Hotels in the Tenderloin and South of Market area and scattered-site shared apartments located throughout San Francisco. Additionally, staff at Outpatient Services provide individual and group rehabilitation services, individual and group therapy, assessment and treatment planning, and crisis intervention pertaining to their scope of practice. We are a committed equal opportunity employer. Pursuant to the City and State’s Fair Chance Ordinance, we will consider for employment qualified applicants with conviction records. This position is included in the collective bargaining unit SEIU Local 1021.

POSITION: Case Manager III (CM III), multiple positions, (Full-time), Waivered or Licensed

REPORTS TO: Program Director II or III

SALARY: CM III: $24.28 per hour ($50,502 annualized) with excellent benefits. Additionally $3/hour premium pay available for direct services May –June 2020

Licensure supervision hours for LCSW, MFT, LPCC, Ph.D., Psy.D. are available for waivered staff. Waivered: Accruing licensure hours as a Registered AMFT, ASW, APCC with California Board of Behavioral Sciences or as a Registered Psychologist with California Board of Psychology.                     

- Must be licensed in the state of CA or registered with the Board of Behavioral Science or Board of Psychology. Licensure hours for LCSW, MFT, LPCC or Psychology are available.
- Must have experience providing direct services including work with individuals who experience mental health, substance use, and physical health conditions.
- Applicants must have a working knowledge of psychiatric medications, psychological terminology, and mental health and social services in San Francisco.

People from diverse cultural backgrounds are encouraged to apply.


- Provide mental health services to clients (individual and group psychotherapy, psychosocial case management, individual and group rehabilitation services, diagnostic assessment, plan development, crisis intervention) and document services in AVATAR according to Conard House and Medi-Cal guidelines.
- Provide resources to clients on a broad range of problems in a manner that is supportive, constructive and non-judgmental.
- Admit and orient new clients to the program.
- Assess client's need for medical and psychiatric evaluations and make appropriate referrals.
- Develop and implement case management and money management plans and contracts.
- Coordinate Plans of Care with other services being provided to the client.
- Provide advocacy assistance pursuing entitlements, clothing, health care, mental health services and other issues. Maintain entitlements and ensure proper completion of client applications and forms.
- Conduct groups and activities oriented toward stabilized living. Facilitate interaction among clients and involvement in the social program.
- Meet monthly billing target.
- Maintain a supportive, independent living environment.
- Facilitate community building within the hotel and assist clients in utilizing hotel community resources.
- Intervene in crisis situations according to procedures.
- Assist clients with daily living skills.
- Develop and implement plan for client placement upon discharge from program.

- Effective advocacy, organizational, and communication skills are essential.
- The ability to work as a team member towards common goals and objectives is required.
- Applicants must have the ability to document using electronic database according to Medi-Cal guidelines. Experience with Medi-Cal billing and AVATAR database preferred.

Ability to travel to meetings off-site required. However, personal vehicle is not required.

Must successfully complete education and reference verification. After a conditional offer of hire, a criminal background check must be reviewed.

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