Case Manager – In-Home Outreach Team (IHOT)
Bill Wilson Center
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Post Date: Nov 15, 2019
Job Type: Full Time
Start Date: - n/a -
Salary: Depending on experience.
Location: US - California - San Jose
Job Reference: - n/a -
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Bill Wilson Center is a nationally and regionally recognized leader for providing services to at-risk youth and families. Our agency -- from our executive team to our line staff -- is committed to improving the lives and conditions of the people we serve. We provide direct services to more than 3,500 children, youth, young adults and families in Santa Clara County. BWC provides services that meet the cultural and linguistic needs of our whole community. We value our unique ethnic diversity as well as the LGBTQ community and non-able body community. Join us and become a difference maker at Bill Wilson Center! Find out more at

We have a wonderful opportunity for a Case Manager in our new program In-Home Outreach Team (IHOT)
The Case Manager will provide direct care, clinical guidance and oversight, community planning and mobilization and mental health prevention efforts for adult consumers in the IHOT (In-Home Outreach Team) program. The goal of the IHOT program is to engage and link consumers with mental health needs to appropriate levels of care to increase stabilization and functioning.

• Oversee and provide assessment, screening, case planning, case management and advocacy for consumers
• Develop, coordinate, plan and implement services.
• Provide leadership to paraprofessionals on the team to ensure cohesive approach to best support client needs
• Represents the agency in community, including funders, donors and others
• Ensures that staff maintain client records, statistical data and all other required documentation in Electronic Health Records per County Behavioral Health and BWC policies, procedures and timelines
• Participates in after-hours crisis coordination on rotating schedule as needed.
• Maintains and analyzes statistical documentation and completes all reports to funders.
• Participate in County and community meetings that involves consumer health and wellbeing
• Complete all necessary regulatory documentation required County Department of Behavioral Health and BWC policies and procedures.
• Participate in Quality Assurance/Quality Improvement activities and initiative
• Maintain statistical data and complete reports as appropriate.
• Attend agency and other program meetings as appropriate.
• Participate in agency Safety initiatives and proactively report safety issues to management immediately
• Regular attendance is a requirement of the position.
• Other duties as assigned

Bachelor’s in Behavioral health or related field required plus 4 years’ relevant experience OR Master’s degree plus 2 years’ experience. Knowledge of mental health issues affecting transition age youth. Experience working with homeless/street youth. Knowledge of SCC Behavioral Health systems and procedures highly desired. Medi-Cal experience highly desired. Valid CA drivers license with access to a personal vehicle with current Ins. Fingerprinting, TB test & CPR/First Aid required.

For consideration, please submit cover letter and resume to:
ATTN: Resumes
FAX: (408) 244-4022
Please indicate which job you are applying for in subject line.
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