The Rapid Rehousing for Transition Age Youth (18-24 y.o.) Client Resources Coordinator is responsible for receiving referrals of unsheltered homeless TAY individuals through direct street outreach activities, Housing Navigators and through community referrals from mental health, hospitals, and social services agencies. Other responsibilities include identification of housing/apartments in Service Planning Area (SPA) 8 and developing partnerships with landlords, property owners and management companies to increase accessibility to permanent housing. The goal will be to enroll TAY individuals into the Rapid Rehousing program, facilitate placement into emergency housing, if needed, connection to social services, employment and permanent housing.
The Client Resources Coordinator may also assist client in obtaining housing readiness documentation and accompany person through housing applications process, and will work as part of a larger team within the Coordinated Entry System (CES) of Service Planning Area (SPA) 8 . Team outreach events and services with other CES partners from various agencies in SPA 8 will also be conducted.
Responsibilities include, but are not limited to:
•Receive referrals for unsheltered TAY individuals to be enrolled in Rapid Rehousing program.
•Initiate contact and establish a working interaction with unsheltered homeless TAY individuals for the purpose of providing assistance with attaining housing and access to needed services.
•Enroll individuals in program.
•When shelter or social service linkage is not obtained, continue to engage with unsheltered homeless person and provide support.
•Assist in obtaining housing readiness documentation such as ID, social security card and income verification.
•Assist in locating housing suitable for placement.
•Assist in complete client records, daily activity logs, mileage logs, and other reports as directed.
•Enter all client data in Homeless Management Information System (HMIS).
•Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and provides of services and resources to homeless persons.
•Attend staff meetings, case conferences, training workshops and community meetings as needed.