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Program Assistant – Mental Health Services | ||||||||||||||||||||
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Bill Wilson Center
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Description Our services address the needs of various ages and populations, from children to young adults. Current openings for program assistant are in the following areas: • Y&F Outpatient Programs: 1671 The Alameda, San Jose CA • Receive, process, and enter all program referrals into Electronic Health Record (EHR) and required tracking forms. • Ensure all required intake paperwork is received; complete data entry into Electronic Health Record (EHR) and county data systems and upload required documents. • Maintain compliance of electronic and paper medical records for the program (including Medi-Cal and HIPAA requirements). Verify patient records for accuracy, completeness, assembly and appropriate signatures. • Assemble, file and pull client charts as required/requested for the purpose of audit, transfer, records request, etc. • Complete monthly checks regarding staff clearances and client eligibility. • Interface with Symed to address any data inconsistencies, corrections, and backouts. • Receive, process, and track all psychiatric referrals. • Coordinate with and schedule all initial and follow up psychiatric appointments, as well as psychiatric staff consult meetings. Provide client reminders and follow processes to ensure confirmation and minimize no-shows for psychiatric appointments. • Support psychiatrist with use of databases for processing lab results and electronic prescriptions/ refills. • Request records from other providers and upload to chart as requested • Report quality assurance issues or concerns to Program Director and Manager • Support new staff with completion of initial credentialing including obtaining NPI and completing required forms/ databases for credentialing. • Verify staff credentialing forms for accuracy, completeness, assembly and appropriate signatures and submit for approval. • Ensure approved credentials are appropriately recorded in EHR for ongoing tracking and management. Keep records of all staff’s credentialing and licensures. • When necessary, greet clients and check their appointment times and notify appropriate staff. • Respond to all client inquires (whether in person, over the phone, or via email) in a timely manner and ensure proper follow up. • Ensure facilities/ workspace is well-maintained, neat, and orderly • Ensures safe work environment and reports any unsafe issues to Facilities Manager • Support staff in executing clerical processes and troubleshooting facilities/ IT issues as appropriate. • Order program and office supplies. • Regular attendance is a requirement of the position. • Other duties as assigned. | ||||||||||||||||||||
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Skills Bachelor's degree or equivalent combination of education and experience. Experience with Med-Cal programs and billing, knowledge of Electronic Medical Record experience a huge plus! Valid CA drivers license with access to a personal vehicle with current Ins. Fingerprinting, TB test required. Required to be fully vaccinated with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility) | ||||||||||||||||||||
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Notes For consideration, please submit cover letter and resume to: ATTN: Resumes FAX: (408) 244-4022 EMAIL: resumes@billwilsoncenter.org Please indicate which job you are applying for in subject line. For a full job description please visit - http://www.billwilsoncenter.org/bwc_jobs/ Required to be fully vaccinated with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility) | ||||||||||||||||||||
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Contact Details URL: http://www.billwilsoncenter.org/bwc_jobs/ | ||||||||||||||||||||