Ø Manage the daily operations of Jericho’s Workforce Opportunities Program (WfO) in multiple Supportive Housing programs.
Ø Monitor and coordinate all phases of the WfO service delivery process, including enrollment; client engagement, job readiness and job search, referral to training/educational programs, job placement and retention, documentation, recording, and reporting.
Ø Assist in developing and implementing the workforce development agenda for Jericho’s supportive housing portfolio, resulting in seamless service delivery, quality improvement, and achievement of performance goals every year.
Ø Initiate and/or attend joint case conferencing sessions, monthly meetings with site directors and the case management team.
Ø Identify community resources; develop a network of community partners within workforce development, education, and housing services providers for referrals.
Ø Network with Workforce Development and Supportive Housing practitioners and represent WfO on related forums and meetings.
Ø Assist in the development and evaluation of the departmental new initiatives.
Ø Develop and facilitate career and education workshops; assist and participate in the department-sponsored events.
Ø Build and lead a high functioning team of Career Counselors focused on the delivery of pre- and post-employment services informed by Supported Employment principles.
Ø Provide supervision to 5-7 Career Counselors.
Ø Onboard new staff and provide support in developing the needed skills and knowledge required to succeed in the position.
Ø Train, coach, and guide Career Counselors on the application of person-centered service planning and Motivational Interviewing technique in the WfO service delivery process.
Ø Develop and implement regular weekly meeting schedules with staff for supervision and coaching. Hold monthly team meetings.
Ø Complete staff performance reviews and evaluations as required.
Ø Communicate and monitor compliance with Jericho Project’s Code of Ethics and Human Resources policies and procedures.
Ø Ensure compliance with auditing agencies’ recordkeeping requirements.
Ø Monitor and ensure timely data input and accuracy of information in AWARDS and other electronic data management systems.
Ø Assist in developing proposals for private and public funding opportunities.
Ø Manage petty cash account and funds related to client services.
This is a hybrid position.
Ø Bachelor’s degree required, Master’s preferred.
Ø Must have excellent management skills and prior work experience providing workforce development programming and services for at-risk, low-income individuals and families.
Ø Knowledge and experience in the application of person-centered planning, Harm Reduction, and Motivational Interviewing is strongly preferred. Bilingual (Spanish) is a plus.
Ø Excellent technical and written/verbal communication skills required.
The salary range for this position is $60,000.00 to $65,000.00 annualized. Jericho Project offers a comprehensive benefits package.
The Jericho Project is committed to ensuring the safety of its staff, interns, vendors and clients. As per the CDC guidelines' full compliance, all new/incoming staff are required to be fully vaccinated and possess the ability to provide documentation upon their 1st day of hire.
We grant accommodation according to the law.