Mental Health Program Performance Associate
New Alternatives for Children, Inc.
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Post Date: Feb 06, 2023
Job Type: Full Time
Start Date: - n/a -
Salary: From 38,000
Location: US - New York - Mahattan
Job Reference: - n/a -
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New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency in Midtown Manhattan, with a satellite Bronx office, dedicated to serving children and families with medical complexity, chronic health conditions, significant disabilities and behavioral challenges. To assist in achieving this mission, NAC is currently seeking a Mental Health Program Performance Associate to join its A31 Mental Health Clinic.

The A31 Mental Health Clinic is licensed by the Office of Mental Health to provide a variety of mental health and psychiatric services to both NAC clients and families as well as the larger community.

•        Title of Position: Mental Health Program Performance Associate
•        Position Type: Full Time Salaried
•        Pay Range: Based on Experience/ Salary
•        Location: 37 West 26th Street 8th Floor, New York, NY 10010
•        Department: Article 31 Mental Health Clinic

Description of Responsibilities:
Provide administrative support to department leadership to help maintain and evaluate program initiatives and effectiveness and to ensure compliance with regulatory requirements and billing procedures. Serves as a program support while interacting with both QI and Fiscal in ensuring accurate, timely, and complete record keeping and billing data. Provides administrative and technical support for Clinicians with Order-Connect Accessibility for Clinic prescribers and EHR access. Completes additional administrative duties as needed.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•        Produces Bi-weekly Clinic Census reports for A31 Mental Health clients
•        Maintains Chart Integrity Checklists for client charts, at admission, transfer, discharge, and as staff terminate
•        Creates and maintains Treatment Plan Review Due Date Tracking list
•        Produces additional performance and billing reports from the EHR for clinic leadership as needed
•        Assists in notifying Staff of corrective actions and due dates to remain in compliance with regulatory requirements and timeliness of documentation
•        Coordinates Utilization Reviews with an independent UR Specialist
•        Serves as a point person for enrolling, assigning, transferring and discharge clients in the agency’s EHR
•        Retrieves and uploads PSYCKES Clinical Summaries in the agency’s EHR
•        Provides training and technical support for incoming clinicians and trainees in the use of the Clinic’s EHR
•        Provides administrative and technical support for e-prescribing to Psychiatrist/PNP or Interns
•        Adds and maintains new Staff/trainee profiles in the EHR
•        Assists the Clinic Coordinator in the preparation of Mental Health records requests as needed
•        Manages and coordinates sending and requesting of older charts to/from off-site storage
•        Additional administrative responsibilities as needed

Required Education and Experience:

•BS/High School Diploma with 1 year experience in related field required.
•Recent experience working in an Article-31 highly desirable.
•Fluent in verbal/written communication and must possess basic computer skills.

Required Skills:
•Strong organizational and computer skills required, strong communication, both verbal and writing, skill preferred.
•Must be familiar with Excel and Word, and prior experience with creating reports from electronic health records is desired.

How to Apply:   

Please indicate A31 Mental Health Program Performance Associate in the subject line when applying. Please submit cover letter and resume to:

For information on New Alternatives for Children, Inc., visit our website at

Contact Details
Name: Nasrin
Address: 37 West 26th Street 2pt
City: Mahattan
State/Province: New York
Zipcode: 10010
Country: United States