Case Manager
Housing Authority of Salt Lake City

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Post Date: Aug 29, 2022
Job Type: Full Time
Start Date: - n/a -
Salary: $19 - $24/ Hours
Location: US - Utah - Salt Lake City
Job Reference: - n/a -
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Under the director of the Senior Housing Analyst, the Housing Case Manager is responsible for the delivery of homelessness prevention and housing stabilization services to formerly homeless residents.

Essential Functions
1.        Building effective relationships with residents while assessing social services needs to stabilize housing retention.
2.        Working with community partners to coordinate on-site services for residents. Assisting residents with barrier removal as they navigate their way through the social services systems.
3.        Providing all aspects of Housing Case Management with the end goal of healthy housing retention.
4.        Maintaining all files in accordance with agency, contract, state and federal requirements. Completing all documentation and submit reports timely.
5.        Collaboratively working with co-workers to; uphold the mission of the agency and complex, plan, organize and hold events for the residents and attain team objectives and support to other staff as needed.
6.        Maintaining a well-rounded knowledge of the services available in the community to ensure that residents use community resources to the greatest extent possible.
Knowledge, Skills, Abilities
•        Accountability for assigned cases, including accurate and complete files, responsiveness.
•        Demonstrated ability to perform detail-oriented work, including the ability to apply detailed guidelines to specific individual programs and established policies and procedures. Effectively function in stressful situations.
•        Sensitivity to people who have special needs, such as the culturally diverse, persons living with a disability, elderly, or chronically mentally ill.
•        Ability to work independently and maintain a high level of daily productivity. Ability to work with confidential and sensitive information and issues.
•        Exceptional customer service and support. Ability to establish and maintain effective working relationships.
•        Demonstrated time management and organizational skills.
•        Communicate effectively in English, both orally and in writing.
•        Maintain a valid Utah driver's license and insurable with HASLC on a continuing basis.
Education & Experience
Bachelor’s degree in a social or human service field; three years’ experience working with individuals who are low income, homeless or disabled; or an equivalent combination of education and experience.

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