Housing Navigator (Hybrid position)
New Destiny Housing

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Post Date: Jun 11, 2022
Job Type: Full Time
Start Date: - n/a -
Salary: $55,000 to $60,000
Location: US - New York - New York City
Job Reference: - n/a -
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New Destiny, in partnership with the NYC Department of Housing Preservation and Development (HPD) and the Mayor’s Office to End Domestic and Gender Based Violence (ENDGBV), is assisting New York City in administering the Emergency Housing Voucher (EHV) programs. These positions are contract-funded until July 2022 with the possibility of an extension and/or permanent full-time employment.
Selected candidates will report directly to a Housing Navigator Supervisor and have the following responsibilities:

Conduct initial intake and assessment with clients to determine their needs and preferences for housing based on factors such as location of person causing harm, household size, disability needs, and social support networks.
Utilize New York City’s landlord vacancy system as well as other resources to locate apartments that are available for rent.
Assist EHV recipients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation gathering and form submissions; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating lease signings and move-ins with landlords and other relevant stakeholders.
Communicate with EHV recipients regularly about the status of their housing search process, their rights and responsibilities, and any changes to their housing needs and preferences.
Ensure households receive adequate safety planning assistance while searching for their new apartment.
Provide initial follow-up after families move into their new housing to ensure a smooth transition, and connect those with greater service needs to available aftercare support services.
Maintain program data integrity by inputting and updating participant information, such as assessments, case notes, and demographic data, to the New Destiny database as well as the City’s EHV tracking system.
Act as the liaison between participants, landlords, and other applicable groups (government agencies, community-based organizations, etc.).
Professionally and thoroughly educate landlords, management companies, and brokers on the EHV program and relevant local, state, and federal policies and programs.

The ideal candidate will:
Have at least 2 years professional experience working directly with affordable housing, DV or DHS shelters, or housing vouchers. Experience working with survivors of domestic violence is preferred.
Have a bachelor’s degree (preferred but not required).
Lived experience with domestic violence and/or housing insecurity will be considered in lieu of these professional and educational preferences.
Have professional proficiency in English and one of the ten designated citywide languages (preferred). The ten designated citywide languages are Spanish, Chinese, Russian, Bengali, Haitian, Korean, Arabic, Urdu, French, and Polish.
Be responsible, flexible, a self-starter and able to work well both independently and as part of a team.
Be an excellent oral and written communicator.
Have experience in interacting with people from diverse backgrounds.
Be familiar with Section 8 housing vouchers and public benefits related to housing access and stability such as New York City’s One-Shot Deal.

The position is temporary. Employees are eligible to elect into healthcare benefits. A hybrid model allowing for work from home days will be available for this position. Housing Navigators will be assigned to an office in one of the five boroughs for their in-office days. Borough-based office preferences will be taken into consideration for these assigned locations.

Contact Details
Name: Quimoy Allen
Email: resumes@NewDestinyHousing.org