Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success.
The Career Centers provide customer centered job search assistance to enable individuals to meet their training and employment goals. The Career Advisor for Alternative Employment Programs is responsible for customer development functions as they relate to work-based learning and employment mechanisms, such as On the Job Training (OJT), Pre-apprenticeship programs, and Apprenticeship programs.
Responsible for customer development functions related to work-based learning and employment mechanisms, such as On-the-Job Training (OJT), Pre-apprenticeship programs, and Apprenticeship programs.
Gain a working knowledge of requirements for enrolling in and successfully completing On-the-Job Training (OJT) program offerings, pre-apprenticeship opportunities and apprenticeship opportunities available to jobseekers.
Explain to jobseekers the benefits of participating in alternative employment programs, including the procedure and process for enrolling in and successfully completing them.
Assist in the marketing of said programs to jobseekers.
Serve as a liaison, as determined by the Career Center Manager, to external partners offering access to OJT programs, pre-apprenticeship programs, and/or apprenticeship programs.
Input relevant customer data appropriately and timely by following all MOSES entry policies.
Maintain 30-day contact with a large caseload of customers by telephone, email, and personal appointments.
Perform the functions of a Career Advisor as circumstances warrant.
Perform other related duties as assigned.
Minimum of High School Degree or GED required and minimum of three years of customer service or relevant experience required
An Associate’s or Bachelor’s degree in human services, public administration, business management or related field preferred but not required
At least 2 years of experience working in a career center, providing services to businesses, or other related experience preferred but not required
Ability to function effectively as part of a team and advocate for career center customers.
Ability to learn about and apply knowledge of various workforce development programs, regulations, programs, guidelines, and administrative requirements.
Demonstrated ability to work sensitively with people from diverse backgrounds.
Strong public speaking/presentations skills.
Make an impact on the community
Professional development opportunities and trainings
Health and Dental Insurance
Long-term and Short-term Disability Insurance
403B Retirement Plan with employer match and vesting after 6 months
Paid Time Off
13 Observed Holidays
Please note: This position is temporary through June 30, 2023.