Manager of Homeless & Housing Services
Helpline Youth Counseling, Inc.

<< Go back

Post Date: Apr 13, 2022
Job Type: Full Time
Start Date: Immediate Opening Position
Salary: $65,000 per year
Location: US - California - Commerce
Job Reference: 50059
Email Job to a Friend     Save Job to Inbox     Printer Friendly

Helpline Youth Counseling (HYC) is part of the Gateway Connection CES/Leadership team for SPA 7, and the Manager of Homeless & Housing Services is responsible for overseeing our homeless coordination, outreach, case management, housing navigation and supportive services along with being a strategic partner to PATH, the driving agency for homeless activities. The Manager of Homeless & Housing Services will be responsible for the planning, implementation, and evaluation of the homeless programs that include Street Outreach, Housing Navigation, DHS Intensive Case Management Services (ICMS) and Homeless Prevention to ensure a high standard of program effectiveness and ensures maximization contract and resources. The Manager of Homeless & Housing Services will also be responsible for all program and contract-related reporting and tracking mechanisms that are required through different funding sources. The incumbent will be a catalyst to execute the vision to break the cycle of homelessness through staff by moving clients from the street to interim housing, accessing necessary services, and rapidly obtaining permanent housing and linking them to mental health services and other supportive services. In addition, the Manager of Homeless & Housing Services will be charged with the responsibility to provide leadership, guidance, and supervision of all Homeless & Housing Services staff, as well as coordination with local cities, law enforcement, elected officials, and community members in HYCs service area.

Under the direct supervision of the Director of Homeless & Housing Support Services, the Manager of Homeless & Housing Services will be responsible for:

1. Works closely with the Director of Homeless & Housing Support Services and keeps them abreast of action items, outcomes, problems, and program services effectiveness.
2. Provides oversight and supervision of staff and ensures effective case management and outreach services to clients with the goal for permanent housing.
3. Ensures there is follow up activity with clients for housing services on a regular basis.
4. Partner with Director of Homeless & Housing Support Services for organizational development which includes, but is not limited to performance management, staff development, training, and conflict resolution.
5. Responsible for assigned billing and reconciling any issues or concerns, including attendance at Finance meetings and assistance with monthly billing forecast and strategy.
6. Responsible for monthly reporting, including, but not limited to tracking logs, billing reports, demographic reports, monthly narratives, and annual reports.
7. Assist Director of Homeless & Housing Support Services with scheduling meetings and developing agendas for staff meetings.
8. As a strategic business partner to PATH (People Assisting the Homeless), the Manager of Homeless & Housing Services will be charged with the responsibility to maintain a solid relationship with PATH, the other lead agencies of the Gateway Connections Project, and the communities of LCA 1 through regional coordination activities, representation at public meetings including monthly SPA 7 Partner meetings, monthly SPA 7 Homeless Coalition meetings, Gateway COG and Coordinated Entry System required meetings, and ad-hoc leadership meetings.
9. Serves as primary community liaison for the Homeless Program.
10. Perform all other duties as assigned.

1. Bachelors degree in a human service field or equivalent combination of education and relevant work experience.
2. Minimum of 3 years in a management role
3. Working knowledge of Clarity and other Homeless Outreach database
4. Strong working experience with Excel
5. Strong understanding of program budgets and knowledge of maximizing contracts.
6. Strong time management skills.

Ability to successfully pass a TB screening test
Covid19 Vaccination with Booster required
Willingness to work a flexible schedule, including weekends and evenings
Valid California state drivers license

Contact Details
Name: Robert Pascual
State/Province: California
Country: United States