Case Manager - Youth Services
Action for Boston Community Development, Inc.
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Post Date: Jan 03, 2022
Job Type: Full Time
Start Date: Immediately
Salary: - n/a -
Location: US - Massachusetts - Boston
Job Reference: - n/a -
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Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. Within the Youth Services program, the Case Manager plays a key role in providing both case management services to youth in various programs. The Case Manager assesses the needs, skills, and barriers of participants and jointly determines the appropriate pathway, support services, and resources needed to ensure the participants’ success.

Duties Include:
- Work with individuals in their caseload for the duration of their participation in programs, and help organize and coordinate services to reduce fragmentation
- Recruit potential youth participants
- Provide orientation, screening, intake and assessment for potential program participants
- Identify and prioritize a participant’s goals, personal strengths, needs, and barriers
- Develop an Individual Service Strategy (ISS) of action through which the participant will use their strengths and overcome barriers in route to achieving their goals
- Identify, within and outside of ABCD, the resources needed to pursue those goals
- Write case notes for each youth that accurately reflect the youth’s progress, issues and overall program performance
- Utilize an agreed upon coaching model to assist the participants in changing habits while reducing the participant’s dependency upon the case manager before the end of the program
- Perform other related duties as assigned from time to time.

A minimum of one to three years of relevant experience and a high school diploma or equivalent and some college coursework or professional certification required. A Bachelor's degree strongly preferred. Must have demonstrated leadership skills. Excellent communication skills, as well as strong organizational, planning, and time management skills. Careful attention to detail and accuracy. Ability to work with groups and individuals of diverse economic, social, and cultural backgrounds.

- Make an impact on the community
- Professional development opportunities and trainings
- Health and Dental Insurance
- Long-term and Short-term Disability Insurance
- Life Insurance
- 403B Retirement Plan with employer match and vesting after 6 months
- Paid Time Off
- 13 Observed Holidays

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