We are temporarily offering a signing bonus for this position of $3,000.We are looking for a motivated and passionate Program Manager looking to make an impact in our community and lead the new Street Crisis Response Team in San Francisco! The Street Crisis Response Team (SCRT) is an innovative co-responder model responding to triaged 911 calls for non-violent, behavioral health concerns in San Francisco, as an alternative to police response. Since November 2020, six teams have launched, responding to calls citywide.
https://www.cnn.com/videos/us/2021/04/02/go-there-mental-health-911-chris-james-dpweekend.cnn
https://www.nbcnews.com/now/video/inside-look-at-street-crisis-team-in-san-francisco-making-strides-toward-police-reform-102061125886
https://sfmayor.org/article/san-franciscos-new-street-crisis-response-team-launches-today
The primary responsibilities of the Program Manager include providing supervision and staff development assistance for all direct reports as assigned by the Division Director, as well as the oversight of day-to-day program operations of the San Francisco Street Crisis Response Team’s Behavioral Health Clinicians. The primary objectives of the Program manager are to maintain contract compliance with the Department of Public Health, effectively collaborate with partnering agencies, including Richmond Area Multi-Services (RAMS), Inc. and the San Francisco Fire Department Community Paramedicine Division, provide leadership and training to ensure the team provides the highest quality of care to clients, and motivate and inspire a high performing team. The Program manager is responsible for fostering a culture of learning, inclusion, and anti-racism.
**Please note this position requires licensure with the California Board of Behavioral Sciences or Board of Psychology**
This role is a full-time position with benefits and includes both in-person and remote work. The Program manager will have access to the COVID-19 vaccine upon hire. The Program manager role works five 8-hour shifts or four 10-hour shifts per week.
Key Responsibilities
Obtain SFDPH 5150 Certification.
Demonstrate ability to remain calm and attentive during crises, consultations, as well as to deftly advise on several separate crises and/or team challenges over the course of a day.
Complete all live and online trainings in timely and thorough manner to form strong foundation for program management and clinical work.
Education and Experience Required:
Licensed (for at least two years) with the California Board of Behavioral Sciences (LCSW, LMFT, LPCC) and have completed BBS-required trainings to be an approved supervisor OR Licensed with the California Board of Psychology and eligible to provide supervision without additional training.
At least 4 years providing behavioral health services in a public health, community mental health, crisis services, or other setting serving people who are unhoused. And at least 2 years of experience in a leadership role.
First Aid certified within 30 days of employment.
CPR certified within 30 days of employment.
Must be able/willing to work outside when needed for field shifts, travel in van with others between crises, and physically move during some shifts.
Must be able to travel to and from worksite and other locations within San Francisco.
