Bilingual Care Manager – Dementia Care Specialist
Confidential

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Post Date: Nov 17, 2021
Job Type: Full Time
Start Date: 12/1/21
Salary: Starting rate $19.50 DOE
Location: US - California - Los Angeles
Job Reference: - n/a -
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Description
Background:
For over 40 years, Little Tokyo Service Center (LTSC) has provided a safety net of social welfare and community development services to empower people and communities in need. LTSC provides culturally and linguistically appropriate services to the Japanese American community in the Southland, builds multi-family affordable housing projects to uplift low-income neighborhoods of color throughout Los Angeles, and promotes equitable development and cultural preservation in the Little Tokyo neighborhood. We are an Equal Opportunity Employer.

Summary of Duties:
The Care Manager assists older adults, particularly those living with Alzheimer’s Disease and related dementias (ADRD), to maintain independence and live at home. The Care Manager also works with the older adult's caregivers, and provides education, integrated care management, and other social services in Japanese and in the broader Japanese American community. The Care Manager must be able to work with seniors and families in an empathetic and caring manner; must be willing to problem-solve and learn, and work well both independently and as part of a team; and must be able to work with a diverse staff and array of programs.
Responsibilities Include:
Provide care management and other related services to help Japanese American and Japanese-speaking clients maintain healthy and independent living.
-        identify and outreach to older adults and their caregivers, particularly those with or at-risk of ADRD, as well as those with low-incomes or other special needs
-        assess clients’ existing support systems, and current and future needs
-        develop care plans and deliver culturally and linguistically appropriate services accordingly
-        educate individuals and caregivers about ADRD and community resources through one-on-one and group interactions
-        refer clients to appropriate resources for financial issues, legal matters, respite, counseling, etc. and assist them with accessing benefits and programs as needed
-        connect clients to relevant resources and assist them with accessing benefits and programs
-        record progress notes and keep appropriate back-up documentation and files current
-        establish relationships with service providers/agencies for referrals and ongoing service management
-        organize information for reports and performance goals as required by service contracts and/or by supervisor, and prepare for program and financial audits
Contribute to the day-to-day operations of the Social Services Department.
*Execution of some of the above duties may require driving or use of public transportation to provide services at satellite office or in the field.

Skills
-        Bachelors degree in Social Work or related field
-        Effective communication skills in English and Japanese;
-        Experience providing social services, particularly with Asian immigrant populations and/or the elderly;
-        Demonstrated working knowledge of community services in the area, particularly of services for elderly and ethnic minorities;
-        Good problem-solving, writing, and oral communication skills;
Equivalent education or experience can be substituted for all minimum qualifications.


Notes
Paid sick, vacation and holidays (including the week between Christmas and New Year's); Full health coverage for employee through designated health plans; Partial employer match for 403b retirement plan.