Care Manager Assistant
Capitol County Children's Collaborative
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Post Date: Aug 09, 2021
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - New Jersey - Mercer County
Job Reference: - n/a -
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Description
?        Equip care managers with any research information needed including reports and surveys
•        Lead the due diligence efforts for newly enrolled families. This involves sending welcome letters for newly enrolled families on a daily basis. Send ongoing due diligence letters throughout initial 30 days until initial visit is completed. Schedule initial visit within 72 hours of enrollment. Notifying CMs and CM Supervisors when attempts to schedule initial via phone have been unsuccessful and CMs and CM Supervisors need to get involved with making additional calls and conducting outreach visits.
•        Manage the Digital Data Recording System (DDRS) by electronically filing all reports provided by CM and BHH staff.
•        Provide coverage for collateral calls to youth/families at the request of CM Supervisors. Provide coverage for visits when needed
•        In order to perform the duties of this job effectively, the agency requires CMA are to carry a valid US driver’s license and the ability to drive throughout the day to meet with youth and families as well as System of Care partners at various locations throughout the Tri-State Area.   
•        Responsible for sending out all ISPs and TISPs to CFT members in a timely fashion.
•        Provide clerical tasks as a support to the Operations team as assigned by the Chief Operations Officer (for example, copying training manuals, preparing power points and spreadsheets, etc).
•        Assure initial packets for youth/families are readily available to CMs and Supervisors in both English and Spanish.
•        Strictly enforces confidentiality regulations and HIPAA at all times
•        Processes CMO service request
o        Review service request to verify that all the information is correct and has the appropriate signatures
o        Make sure that youth has Medicaid
o        Scan service request
o        Send email with service request attached to service provider and copy CM, CM Sup, and CRM
o        The scanned referral will go into the youth’s DDRS file
o        Referral is entered into E Services
To perform this job successfully, an individual must be able to perform each key responsibility satisfactorily. The responsibilities listed are representative of the knowledge, skills, competencies, qualifications, experience, and/or ability required


Skills
?        Education: BA/BS degree in a relevant field (e.g. social work, counseling, psychology, psychiatric nursing, criminal justice, special education)
?        More than one- year related field experience preferred


Notes
?        Bi-lingual skills a plus
?        Effective communications (oral and written) in English and Spanish (if bilingual)
?        A valid US driver’s license is required.
?        Pre-employment background check and regular motor vehicle record check are required.



Contact Details
Name: Daycia Scotton
City: Hamilton
State/Province: New Jersey
Zipcode: 08619
Country: United States
Ph: 609-584-0888 ext 180