Join our team and make a difference in people’s lives!
We're looking for a Housing Navigator / Intensive Case Manager for the Alameda, CA area!
LifeSTEPS is committed to build thriving communities by empowering individuals and families through supportive housing and services. The STEP in LifeSTEPS stands for “Skills Training and Educational Programs” and is the heart of our mission. We believe community development is built “One STEP at a time.” Our vision is that every person served by LifeSTEPS will be empowered with the skills, resources, and support to maintain stable housing and break the cycle of poverty. Our founders believe that building affordable housing is only the first step. It is also essential to provide meaningful programs that empower people to move forward in their lives.
LifeSTEPS is a 501(c)(3) nonprofit charitable organization. It was founded in 1996 and currently has over 300 partnered affordable housing properties all over the state of California. We serve several regions from Sacramento, Bay Area, South Bay, Central Valley, LA Valley, Desert, and LA South Region. We work with 90,000 residents all over the state and we’re on a mission to provide effective educational and supportive services to maximize the strengths of individuals and build resilient communities.
About the Position
The Housing Navigator / Intensive Case Manager, under the direction of the Project Manager, will assist and aid individuals and families requiring assistance from the organization. The Housing Navigator/Intensive Case Manager fills a central role in linking homeless individuals and families to an appropriate housing plan and in sustaining placements. The goal for the Housing Navigator/Intensive Case Manager is to facilitate rapid and resourced exits from homelessness into permanent supportive housing and provides participant advocacy, case management, benefits establishment, linkage to Mental Health and/or Substance Use Services, linkage to stable housing, and all other supportive services as needed.
Core Duties (but not limited to) Housing Navigator / Intensive Case Manager :
Assess participants to identify needs such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of assistance.
Facilitate the housing planning process, including oversight of barriers and putting eligible participants on a path to maintaining housing.
Coordinate appropriate systems to place guests in permanent housing and set up any necessary supports, such as utilities and furniture.
Remain the agency's primary point of contact for landlord relationships
Oversee the development and implementation of individual success plans in the housing stabilization program, including identification of barriers to obtaining/maintaining housing and steps to overcome them.
Complete all administrative assignments including timely data entry in multiple databases.
Review service plan and perform follow-ups to determine quantity and quality of services provided participants and status of participant cases.
Official Job Title: Housing Navigator / Intensive Case Manager
Job classification: Non-Exempt, 40 hours per week
Job Location: Alameda, CA