Project Hope Team Leader (Supervisor) /Behavioral Health
Northside Center for Child Development

<< Go back

Post Date: Jun 24, 2021
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - New York - New York
Job Reference: - n/a -
Email Job to a Friend     Save Job to Inbox     Printer Friendly

About the Role:
Reporting to the Program Coordinator – Project Hope; Director of Behavioral Health, the Team Leader will supervise a team of up to 8 crisis counselors (paraprofessionals or early career mental health professionals) who will be working virtually or in the field.

•        Support crisis counselors in assessing individuals who may require traditional mental health or substance use treatment services. Team leader may perform crisis counseling as needed.
•        Provide coordination and oversight of the crisis counselors’ plans of service.
•        Use Project Hope data to conduct ongoing needs assessment.
•        Coordinate data collection activities and review data form submissions for accuracy.
•        Review and accept/reject forms submitted through Project Hope portal.
•        Establish and maintain strong working relationships with community agencies.
•        Ensure all staff documentation is completed in a timely fashion.
•        Complete Project Hope administrative tasks, including:
o        Verbal and written warnings for staff failing to meet role expectations.
o        Complete ADP for all supervisees.
o        Other administrative tasks, as needed.
•        Train new staff members as needed, including accompanying crisis counselors to in
•        person visits to ensure appropriate services are delivered.
•        Work with Program Coordinator and Director of Behavioral Health/Clinic to ensure timely submission of reports.
•        Collaborate with the Program Coordinator and Director of Behavioral Health/Clinic, and quality assurance team to provide best practice compliance with OMH regulations.
•        Must attend community events as needed.
•        Must participate in all internal agency and external meetings, as needed.
•        Work occasional late evenings or weekends, as needed.

•        Master’s or doctorate in mental health (i.e., Mental Health Counseling, Psychology, Social Work) required.
•        Charismatic personality with strong ability to lead.
•        Experience providing supervision.
•        Strong interpersonal skills and ability to develop collaborative working relationships.
•        Good time management and organizational skills.
•        Independent and self-motivated.
•        Willingness to travel to community sites, as needed.

•        Experience with assessments and data coordination.
•        Proficient in the following applications: Office 365 (Word, Excel, Powerpoint, Forms, Teams) and Zoom .
•        Excellent oral, written, and interpersonal communication skills.
•        Experience with disaster relief programs.
•        Bilingual – Spanish.

Contact Details