Health Access Assister
Community Health Initiative of Orange County

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Post Date: Jun 23, 2021
Job Type: Full Time
Start Date: ASAP
Salary: $17.00-$20.00
Location: US - California - Santa Ana
Job Reference: - n/a -
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The role of the Health Access Assister (HAA) is to provide assistance to families and individuals needing access to healthcare and social services. The HAA assesses individual needs and then enrolls them into Medi-Cal and appropriate social service programs. The primary functions of the HAA are outreach, enrollment, retention and utilization referred to as OERU. The HAA partners with community clinics, schools, parent organizations, private providers, community-based organizations, churches, and other agencies to support the OERU model. The HAA will assist the Health Access Specialist in screening and scheduling Covered California application appointments.


Screens prospective and current members for health insurance programs and other social services within the community.

Provides educational health information and assists members in accessing/utilizing medical and social services while encouraging prevention and awareness.

Actively outreaches to community and partners to enroll new clients into healthcare coverage.

Acts as a patient advocate for clients requiring assistance with healthcare/provider issues for the purposes of facilitating access to health services and insurance.

Using a CRM follows-up on approval, utilization, retention, medical home, and resource & referrals.

Organizes workload throughout the day/week/month to meet annual goals and objectives.

High school diploma or GED equivalent.

Customer service experience.

Knowledge and work experience with children’s and adult’s health and social service programs (Medi-Cal for Adults, Children and Pregnant Women, Kaiser Child Healthy Plan, Child Health and Disability Prevention Program (CHDP) and California Kids, Covered California), (CalFresh, CalWORKS, WIC).

Contact Details
Name: Darin Tokunaga
Address: 1505 E. 17th St. Suite 121
City: Santa Ana
State/Province: California
Zipcode: 92705
Country: United States
Ph: 7146194043