Summary: Responsible for collecting and entering any data required by DMH and Project Return. Ensure all data including the Integrated Behavioral Health Information System centralized web-based (IBHIS) is entered electronically at network site and downloaded to DMH in a timely manner. Provide clerical/administrative support for programs and services as deemed necessary at the assigned work location.
Essential Functions: This person ensures contractual requirements are met by ensuring billing paperwork for all groups is correct and submitted on time. This person has excellent organizational and logistical skills. She or he is responsible for training staff on contractual requirements and providing coaching for supporters and volunteer peer group facilitators on the core competencies of peer support. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Enters billing, program outcome and other data into one or more programs or computer systems as needed or required by worksite
Works with program managers to get new Volunteers and staff into the NPI and Rendering Provider system
Provide light training to new facilitators on proper COS guidelines
Maintains all records and documentation related to above including filing of COS records
Depending upon work location and needs of the supervisor and worksite, may perform light clerical and/or administrative, including but not limited to: typing, filing, faxing, photocopying, preparing mailings, distribution of incoming mail, performing clerical research, answering phones, backing-up front desk, maintaining equipment inventories, and/or other similar tasks if needed in support of program and administrative functioning.
Attends and participates in staff meetings and other aspects of the day-to-day operations and community life of the program site
Works cooperatively with other staff to assure the smooth and seamless delivery of comprehensive administrative services to the agency and its members
Complete all documentation and maintain all paperwork and other required documentation as required for program compliance and accountability in accordance with Project Return standards and funding source requirements
Must have a desire to work with individuals impaired by extreme distress / mental illness and believe in an individual’s ability to recover from disabling mental distress.
Must verbalize an initial and ongoing understanding of environmental variables that may present while performing administrative tasks and/or providing direct services as an PRPSN employee (i.e. individuals presenting at the agency in extreme emotional states).
Must exhibit good personal judgment, a non-bias attitude, sensitivity, and discretion when dealing with other individuals. Must demonstrate the skills and ability to “work and play well with others” interacting with co-workers, program participants, family members and community partners effectively and responding appropriately when experiencing interpersonal conflict with others.
Models PRPSN approach, mission and core values in all communication and correspondence
Other duties as assigned by the Office Manager.