Capitol County Children’s Collaborative (CCCC) is seeking a Bilingual Care Manager Supervisor. Capitol County Children’s Collaborative serves children and adolescents with emotional and behavioral health care challenges, developmental and intellectual challenges, and/or substance abuse needs and their families.
The Bilingual Care Manager Supervisor is responsible for supervising, coaching, and developing a team of care managers. Supervisors are responsible for overseeing the execution of CCCC’s mission on their teams and to ensure quality delivery of care management integrating wraparound values.
Key responsibilities include:
-Developing a team of Care Managers ensuring competency in the areas of care management and wraparound principles; Assessing and identifying the care manager’s strengths and areas for improvement; as well as in the care manager’s performance and competency through individual and group supervision on a consistent basis
-Ensuring that all Care Managers are executing the required duties of care management –Coordination and facilitation of care, linkage to appropriate resources and services, developing teams of formal, informal and natural supports, and creating strengths-based and sustainable Individual Service Plans (ISPS) in accordance with contract deliverable timelines.
-Ability to communicate and explain organizational goals and strategies, policies, and procedures.
-Ensuring that every child’s record is properly maintained throughout the youth’s enrollment.
-Ensuring that all transition planning is facilitated for youth and family is sustainable and complete.
-Providing critical information to Senior Management regarding quality service delivery and resources.
-Overseeing training of Care Managers including the required Children’s System of Care (CSOC) training and certifications, e.g., Strengths and Needs Assessments; ----Serves on-call on a rotating basis so that 24/7 coverage --Strictly enforces confidentiality regulations and HIPAA at all times.
-Master’s Degree in relevant discipline (e.g., social work, counseling, psychology) Required
-LSW, LAC, LPC, LCSW Strongly Recommended
-2-years supervisory experience in children’s mental health, child welfare, juvenile justice, special education or a related public sector human services or behavioral health field working with at-risk children and their families.
-Clinically and culturally competent/responsive with training and experience necessary to manage complex situations of children and families in the community across child serving systems.
-a valid US driver’s license and the ability to drive throughout the day to meet with youth and families as well as System of Care partners at various locations throughout the Tri-State Area.