Bilingual Peer Support Specialist|
Southland Integrated Services, Inc.
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||Jun 08, 2021
||$20 - $22 per hour
||US - California - Garden Grove
||- n/a -
Duties & Responsibilities:
Essential functions may include, but are not limited to, the following:
• Assist in the intake, orientation, and service coordination for patients/clients internally and externally.
• Provide role-models of self-care and effective use of recovery skills.
• Assist patients/clients with accessing resources and making referrals and provides advocacy when they encounter systemic barriers, including ongoing support.
• Implement culturally responsive program activities that engage patients/clients in active and meaningful experiences.
• Establish relationships with patients/clients that encourages positive social and emotional development, create healthy and on-going support systems.
• Maintain data, case files, have good organizational skills and documentation in a timely manner.
• Engage and assist in monitoring patients/clients’ progress and provide feedback to improve treatment outcome as needed.
• Provide peer’s experience, trauma-informed, culturally affirming, and other necessary services to targeted populations.
• Assist in the design of promotional and educational program materials (monthly calendar, fliers, brochures, etc.) targeting specific needed populations.
• Maintain current information on community resources and relevant local service providers and updates staff resource binder as necessary.
• Provides conflict resolution, lead group and recreational activities as needed.
• Attend community events, conferences, trainings and meetings as needed.
• Assist with daily activities to maintain safety, functionality and positive work environment.
• Participate in cross-training experience, including duties that support the overall workflow of the clinic.
• Performs other duties as assigned by management.
Knowledge, skills, and abilities required to satisfactorily complete job:
• Must be bilingual English and Vietnamese or Spanish.
• Strong ability to provide support to patients and family members.
• Capacity to exercise good judgment in a calm manner when responding to psychiatric and medical emergencies or other unpredictable situations
• Demonstrates professional conduct and accountability, including understanding the legal consequences of patient’s rights and responsibilities.
• Assists with quality improvement, safety and regulatory functions as directed. Participates in process change to improve practice.
• Assisting in de-escalation of stressful situations for patients/clients.
• Excellent communication & interpersonal skills, and a compassionate nature.
• Ability to maintain confidentiality.
• Extensive experience in service coordination, multidisciplinary team and community health setting.
• Bachelor’s degree in psychology or related field or have peer support experience preferred.
• Experience with co-occurring health and mental health problems preferred.
• Knowledge of Substance Abuse and Mental Health Services’ (SAMHSA) best practice indicators preferred.
• Interest in working with the underserved, low-income communities is highly desired.
• Must pass background check/sanction screening and complete all HR requirements.