Family Empowerment Supervisor
Community Mediation Services

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Post Date: Jun 03, 2021
Job Type: Full Time
Start Date: July 1, 2021
Salary: $57,000.00 - $65,000.00
Location: US - New York - Jamaica
Job Reference: - n/a -
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The Family Empowerment Program serves families diverted from the Queens Family Court that require targeted short or moderate duration interventions. The program provides up to 90 days-to de-escalate family crisis and mediate their disputes.
The FEP Supervisor will:
•        Supervise four (4) Family Empowerment Case Planners carrying 10 cases each (40 slots).
•        Be available outside of regular business hours to include evenings, weekends and holidays.
•        Promote staff development through individual/group supervision and ensure the compliance of agency and program policies and regulations;
•        Provide technical and clinical support to Case Planner.
•        Timely response to Case Planner, Director and VP outreach regarding case and work specific issues
•        Ensure that services are goal directed and length of service requirements are met.
•        Participate in Management Meetings and Family Team Conferences.
•        Conduct a combination of home and office visits, tele-conference and when necessary phone sessions
•        Adhere to all training requirements mandated by ACS to maintain casework skills as well as skills to manage the data collection, reports and other requirements.
•        Complete the state certified training for community mediation totaling 40 hours.
•        Utilize and manage both the CONNECTIONS and PROMIS application for caseload accuracy, case assignments and case contacts; track program outcomes.
•        Meet with Case Planners for weekly supervision
•        Facilitate monthly program meeting with Case Planners.
•        Monitor the submission of progress notes and FASPs and other time-related material.
•        Maintain all appropriate Logs related to the operation of the program.
•        Provide supervision and assure the integrity of the work in the record and service plan development for each family.
•        Ensure that all Referral material is secured in a timely manner.
•        Prepare, review and approve cases for audits and case closure.
•        Maintain case records and record keeping in compliance with ACS requirements/and all existing Federal, State and City laws. This includes CONNECTIONS and PROMIS systems.
•        Ensure contractual compliance with funding/department mandates.
•        Track, monitor and submit all mandated funder and departmental reports.
•        Ensure that a corrective action plan is in place in areas identified as deficient.
•        Monitor and assess the presentation and client receptiveness to material.
•        Assess, review and complete monthly case record supervisions.
•        Maintain accurate and up to date case records.
•        Read, correct and approve FASPS prior to submission to QA/QI Specialist

.•        Master’s Degree required and a minimum of 4 years’ experience in Child Welfare desired; bilingual Spanish a plus.
•        Previous supervisory experience
•        Working knowledge of CONNX and PROMIS applications.
•        Strong interpersonal, writing and clinical skills.
•        Optimistic about change and have a “do what it takes” attitude. ·
•        Must be able to work effectively with a team.

Benefits: 401(k), 401(k) matching, Dental insurance, Flexible schedule, Flexible spending account, Health insurance, Life insurance, Paid time off, Vision insurance
Schedule: Monday to Friday, Experience: Supervising Experience: 4 years (Preferred), Social Work: 4 years (Preferred, Willingness to Travel, Work Remotely: Temporarily due to COVID-19

Contact Details
Name: Community Mediation Services
Address: 89-64 163rd Street
City: Jamaica
State/Province: New York
Zipcode: 11432
Country: United States