Program Coordinator
University Settlement Society of New York

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Post Date: May 20, 2021
Job Type: Full Time
Start Date: - n/a -
Salary: mid to high 50's
Location: US - New York - New York
Job Reference: - n/a -
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Overview: Project Home is a blended program that combines the following services: homelessness prevention for families and individuals at-risk of eviction; support for general short-term housing and social services; and leadership development and advocacy group;   We are part of University Settlement, a community-based, multi-service agency that has served the Lower East Side and Chinatown communities since 1886.

•        Perform outreach (home and community), intake, and on-going assessment to understand tenants’ needs and plan next steps to address housing needs.
•        Develop individualized, goal-oriented service plans to enhance housing, financial and family stability.   
•        Mediate with landlords to achieve repairs, prevent evictions, and solve other housing problems; accompany tenants to Housing Court and advocate for fair outcomes and achieve safe housing conditions.
•        Provide advocacy, information and referrals concerning health, housing, public entitlements, family functioning, harm reduction and other system issues or service needs.
•        Provide crisis intervention and counseling.
•        Assist participants in the development and use of personal and community resources; teach and enhance problem-solving and self-advocacy skills.   
•        Assist with programmatic outreach and community education around housing issues.
•        Document all services provided to clients in writing via Salesforce, Capricorn, and or HMIS (AWARDS); keep client files up to date; and provide regular statistical reporting on outcomes
•        Assist in designing documents or forms for record-keeping and outreach purposes; assist in program planning, evaluation and administration
•        Assist in outreach and implementation of special projects related to community leadership development, agency advocacy, housing organizing activities, and/or local/state campaigns to address social justice issues at a more macro-level
•        Support staff to provide direct social services to families and individuals experiencing family and/or housing instability.
•        Coordinate with the Project Home Director to ensure quality control and completion of case management.   
•        Document and support staff to document, all services provided to clients in writing.
•        Keep client files up to date; and provide regular statistical reporting on outcomes and funder reporting on a quarterly basis.
•        Participate in developing and evaluating programs and the development of new initiatives.   
•        Perform other tasks consistent with this job description as assigned by the Director.

•        Bachelor’s in a social service-related field preferred   
•        At least 5 years’ experience in community work and social service delivery
•        Excellent communication skills (verbal and written), including mediation and negotiation skills   
•        Strong organization skills and follow-through   
•        Knowledge of Housing Court, Social Welfare Systems in New York City and the various dimensions of working with subsidized tenants   
•        Excellent group facilitation, program implementation, and leadership development skills   
•        Ability to work within a culturally diverse community and as part of a team; tenacious advocacy skills and a commitment to “case to cause” direct services perspective

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Contact Details

URL: Apply for Program Coordinator using the link below: