The person is this role will have the opportunity to offer supervision, mentorship, and guidance to a diverse team of dedicated service providers in the Haight-Ashbury neighborhood of San Francisco. This program is staffed by a multidisciplinary team that utilizes trauma-informed, gender responsive, evidence-based, and harm reduction (with a focus on abstinence) approaches to treatment.
The Dual Recovery Program, also known as 815, is a residential program located next to Buena Vista Park in San Francisco’s Haight-Ashbury district. It is a 108-bed, trauma-informed, client-centered, gender-inclusive, dual diagnosis program, staffed by an interdisciplinary clinical team of substance abuse counselors, therapists, psychologists, monitors, outreach specialists and interns. 815 utilizes evidence-based curricula, individual counseling, psychotherapy, psychiatry and a community concept to care for some of San Francisco’s the most vulnerable adults. 815 is also home to a co-ed social model Detox and the TRNS Project.
The Supervisor oversees and manages staff to ensure provision of quality client care and effective team performance in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission and vision. The Supervisor is primarily responsible for staff onboarding and training, staff supervision, as well as other daily activities essential to incorporating the agencies mission and values as a part of our service delivery. The Supervisor is also responsible for overseeing client care as it relates to staff scheduling, outside agency relations, and other tasks as assigned by the Program Director and Manager.
55% (about 22 hours per week) People Management Responsibilities: Responsible for ensuring that direct reports provide strengths based, trauma informed, harm reduction, and culturally attuned services. Responsible for ensuring that all treatment services are provided in an ethical and legal manner. Responsible for all direct reports submitting documentation in accordance with program requirements and in compliance with all compliance and regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, and discharges occur on time.
20% (about 8 hours per week) Treatment Oversight Responsibilities: In collaboration with management, develops and maintains good relations with contractors and other collaborators to ensure program continuation within assigned program. Ensures all direct reports remain in compliance with policies and procedures as it relates to day to day program operations in collaboration with the Managers, QI and EHR staff.
15% (about 6 hours per week) Program Management Responsibilities: Assumes ownership for any crisis situation as it relates to service delivery and sees it through to completion. This may include: consultation, direct service, crisis intervention, ensuring proper documentation, on-call duties, and LPS responsibilities as applicable.
10% (about 4 hours per week) Direct Service Responsibilities: Direct Service as necessary and within scope of practice, which may include: crisis intervention, assessments, individual services, group services, case conferences, and treatment plans as assigned by the manager.