SUMMARY: The Family Advocate position will have primary responsibility for serving needy Native American Families in Lake, Mendocino and Sonoma Counties with temporary cash assistance and supportive services. The Family Advocate will assist families with job preparation, work related assistance, education, identifying barriers and encouraging cultural awareness.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Client intake, evaluation, planning, monitoring and follow-up.
• Coordinate, oversee and evaluate daily direct services, operations, and supportive services activities.
• Elicit factual information from the prospective of current clients who may be suffering from various serious life barriers.
• Read, understand and follow complex rules, regulations, policies and memos.
• Identify and evaluate needs and barriers to employment.
• Evaluate and when necessary develop a Family Success Plan or recommend changes to the client’s current plan.
• Demonstrate accuracy and thoroughness, pay attention to detail and follow all established policies and procedure.
• Prioritize and plan effective work activities and include the appropriate people in the decision making process.
• Communicate effectively, both verbally and in writing.
• Establish and maintain cooperative working relationship with employers, outside service providers, Scotts Valley Tribal TANF (SVTT) staff, Tribal community and SVTT clientele.
• Effectively represent the Tribe's programs in contacts with the public, community organizations, and other government agencies.
• Maintain and secure confidential information and documentation.