Case Manager/ Entry Level – Field Base
Community Access

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Post Date: Apr 07, 2021
Job Type: Full Time
Start Date: - n/a -
Salary: $21.15/hour
Location: US - New York - New York
Job Reference: - n/a -
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Program Overview:
The Treatment Apartment Program assists people return to a full-time schedule of daily activities, which usually include a mix of job training, volunteer and/or part-time work, education and ongoing mental health services.

Position Overview
The Field Base Entry Level Case Manager provides assistance to program participants using a person-centered model that supports individuals in their recovery, hopes and opportunities. The program is seeking an individual who can work independently and someone with an strong interest in utilizing a Harm Reduction base modality.

Position Type: Full Time
Location: All Boroughs
Salary: $21.15 per hour

Essential Job Functions
•        Provide recovery-oriented support services and outreach to assigned program participants, as defined by program and contractual requirements.
•        Develop and assist in implementing service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress and revising plan as needed.
•        Produce and maintain thorough, accurate and timely documentation, including charts and documentation of interactions with program participants, services provided, important information and/or events, and contacts with other agencies and service providers, as required by agency policies, and relevant contracts and regulatory agencies.
•        Assist program participants in advocating for quality care received from external service providers, including educating providers on special issues, etc.
•        Assist program participants in maintaining apartment free from unsanitary conditions and safety hazards, utilizing individualized strategies, e.g. teaching, feedback, demonstration and other forms of hands-on interventions, as needed.
•        Provide referrals for treatment for psychiatric disabilities, substance abuse, and health problems, as dictated by program participants.
•        Assist program participants in identifying vocational and educational goals and opportunities, including assessment, support and follow-up, in coordination with Education and Employment Coordinator. Maintain up to date records of their job seeking and employment in AWARDS.
•        Assist program participants with conflict resolution, as necessary.
•        Utilize harm reduction strategies when working with individuals experiencing drug and/or alcohol related problems.
•        Provide outreach to program participants who are not indicating their goals or who are not engaged, to offer services to them, and to incorporate outreach in their service plans.
•        Provide crisis intervention, as necessary.
•        Provide support and training on skills-building, including but not limited to assertiveness, self advocacy, socialization, and housekeeping.
•        Maintain quality service by establishing and reinforcing program/agency standards in all interactions with program participants.
•        Create or maintain a special project each year (e.g. run a group, participate in the advocacy department, coordinate an activity, etc.).
•        Coordinate work orders with operations staff regarding apartment repairs and/or program participant requests.
•        Provide holiday, evening and weekend coverage, as necessary.

Education Qualifications:
•        Minimum of a high school diploma or equivalent (GED);
•        Bachelor's degree, preferred.

Position Qualifications:
•        Must be able to work independently and as a part of a team.
•        Must be able to utilize public transportation and walk up and down several flights of stairs.
•        Be skilled in conflict mediation/negotiation and have an assertive approach to problem-solving.
•        Excellent oral and written communication skills.
•        Be committed to a recovery-oriented practice.
•        Ability to utilize various computer programs, specifically Microsoft Word and Excel.

•        Be creative and flexible.
•        Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
•        Ability to utilize various computer programs, specifically Microsoft Word and Excel.
•        Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
•        Must be fingerprinted and cleared by the Office of Mental Health (OMH).

Contact Details