Title: Vocational Specialist
Program: Third Street and Kenton Hall
The Vocational Case Manager will provide comprehensive case management services to pre-employment clients located at the Third Street and Kenton Hall homeless shelters for men (located around the corner from each other). He/she will provide direct support to the Vocational Counselor and will directly assist clients with acquiring all documents, services, and material items needed to obtain employment.
Essential Duties and Responsibilities:
The essential duties of the Vocational Specialist include but are not limited to the following activities:
• Assisting with the assessment of client vocational skills, strengths, and barriers to employment.
• Helping clients obtain documentation for employment including valid I-9 documents, diplomas, licenses, credentials, and certificates.
• Ensuring clients have working phone number with appropriate voicemail message and professional email address.
• Referring clients as needed to obtain business attire, haircuts, and other services related to personal hygiene and professional appearance.
• Assisting clients with obtaining rap sheets, certificates of relief from disabilities, and other documents needed for employment.
• Educating clients how employment will impact their benefits and referring clients to Entitlement Specialists for further assistance with benefits and budgeting.
• Helping clients gather information regarding their work history.
• Monitoring weekly attendance and performance for internship and training programs.
• Facilitating group workshops as needed.
• Communicating with shelter staff about clients’ progress and collaborating to assist with employment goals.
• Entering accurate and timely client information, progress, and documentation into required databases and case records.
• Participating in various staff meetings at Next Step, Third Street, and Kenton Hall.
• Supervising clients during work shifts for internship and training programs
• Bachelor’s degree is required
• Must have at least 1 year of experience in case management, vocational counseling or workforce development serving special populations including adults with histories of homelessness, substance use, criminal backgrounds, and/or serious mental illness
• Knowledge of public benefits and entitlements is strongly preferred
• Excellent communication and computer skills are a must