Director of the Office of Quality
NJ Department of Children and Families

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Post Date: Mar 31, 2021
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - New Jersey - Trenton
Job Reference: - n/a -
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The NJ Department of Children and Families seeks a dynamic leader with a track record in change management and CQI to manage the Department’s quality portfolio, serving as the Director of the Office of Quality.

The Director utilizes content-based knowledge, strong management skills & creativity to serve as a visionary developer and implementer of innovative and participatory methods of ensuring high quality service delivery. Carry out commitments to the Department’s core approaches: race equity, family voice, healing centered practice, use of the protective factors framework & collaborative safety.


* Work with DCF Office of Monitoring, Office of Research, Evaluation and Reporting, DCF program divisions and other stakeholders to create and manage Continuous Quality Improvement plans & processes

* Oversee implementation of child fatality and critical incident review processes

* Oversee qualitative review processes with programmatic divisions across the Department and in coordination with external stakeholders

* Oversee Department’s participation in major federal review processes

* Manage contracts with vendors

* Oversee departmental performance on federal, philanthropic or other grants


Master's in Industrial or Organizational Psychology, Business or Public Administration, Operations Research, Labor Relations, Social Work or related field.

At least 2 yrs full-time professional exp in executive, managerial, or administrative capacity managing large-scale work in one or a combination of the following: program evaluation or organizational research; public administration, management or methods analysis, operations research, social services program planning/evaluation, or related area; AND at least 2 yrs exp managing staff performing professional work in the areas described in above; AND at least 2 yrs exp supervising direct social service or health care delivery in public or private organizations, preferably ones that provide services through a mix of contracted and internal services.


* Demonstrated skills in leadership, organizational development, financial management & human resources

* Ability to collaborate effectively with peers and stakeholders

* Competency designing and leading innovative initiatives in a transparent and inclusive way that builds on team assets; change management; participatory community planning; strategic thinking and planning, collaboration and teamwork, holding people accountable, developing others, managing to results, research/data analysis skills, writing and presentation skills, partnership development, ability to effectively lead and work in a multi-disciplinary team; build consensus

SALARY: Commensurate with education & experience.

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Equal Employment Opportunity Employer committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.

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