Bilingual Program Coordinator
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Post Date: Mar 01, 2021
Job Type: Full Time
Start Date: 4/1/21
Salary: Salary: 45K commensurate with
Location: US - New York - 10038
Job Reference: - n/a -
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The New York Society for the Prevention of Cruelty to Children (The NYSPCC) seeks a motivated, highly organized administrative assistant with strong communication and technology skills to serve as the Program Coordinator for the Clinical Department. The position is Monday – Friday. Although currently 100% remote, a return to the office will occur when safe.

The Program Coordinator will play an essential role in supporting the agency mission to effectively respond to the complex needs of abused and neglected children, and those involved in their care. The Program Coordinator assists the Clinical Department in the day-to-day operations of the Crisis Debriefing, Trauma Recovery, and Therapeutic Supervised Visitation Programs.

· Assist in the management of referrals made to The NYSPCC’s clinical programs; serve as a liaison with courts and other referrals sources.
· Conduct outreach to newly referred families and communicate agency updates to enrolled families.
· Assist in the management of program operations such as maintaining caseload master list and department schedule, ensuring paperwork compliance, maintaining physical case files, and data entry.
· Order program supplies; help maintain therapy/visit rooms.
· Participate in weekly Clinical Department team meetings.
· Answer phone calls and greet program participants and visitors at the front desk for a few hours each morning when programming returns to the office.

· High school diploma plus five years of relevant office experience required, bachelor’s degree preferred
· Bilingual (English/Spanish) fluency required
· Mastery of Microsoft Office Suite required
· Experience working in social service agency, particularly with families impact by trauma, preferred

Excellent benefit package, including health insurance (medical, dental and vision), 403B plan with match, life insurance, and generous vacation/personal day leave. If you meet the qualifications and are interested in applying for this position, please send your resume and cover letter to Please note: Resumes sent without cover letters will not be considered.