The Program Manager manages, organizes, and monitors the YOU! (Young, Outstanding, Unique) program. YOU!, aims to engage youth and young adults ages 13–24 in substance misuse prevention and HIV prevention, works in the Harlem and South Bronx communities to ensure a greater awareness and navigation to treatment and care, specifically for young people of color who are hardest hit by both epidemics. The Program Manager will be a person who has experience working with youth of color, youth at risk for HIV, STI, and Hepatitis C infection and able to effectively conduct outreach and service provision to young African- American and Latino population in Upper Manhattan and the South Bronx. The position will participate in recruiting for, organizing and coordinating mobile testing, conducting targeted outreach, providing educational workshops, promoting services via multiple social media channels, conducting HIV/Hepatitis C/STI testing, mental health and substance abuse screening, record and assist in data collection and program evaluation.
ESSENTIAL POSITION FUNCTIONS
1. Manages, plans, directs and coordinates the program’s work plan, reviews, evaluates and assesses workload, work methods and procedures, meets with staff and management to identify opportunities for improvement, resolves problems and directs and implements changes.
2. Evaluates the effectiveness of ongoing operations and the application of the contract provider’s requirements to ensure compliance and to make recommendations for the development and implementation of new and/or revised program policies and procedures and to develop and implement service delivery activities that effectively meet the needs of clients.
3. Ensure quality assurance by periodically auditing and reviewing client charts to assess adherence to the provider’s contractual agreement, to ensure the completeness of all chart documentation and to assess the quality of services delivered.
4. Organize, facilitate and leads the Seeking Safety group sessions for youth of color and high-risk youth and facilitate curriculum activities and group discussion utilizing strong group facilitation skills. Identify sites and locations to recruit participants and establish working relationships and linkages as needed. Community outreach to reduce the risk of HIV/AIDS.
5. Participate and ensure integrity of data collection and entry for evaluation purposes and participate in continuous quality improvement of program.
6. Provide educational and resource information and/or engage potential clients into Iris House programs.
7. Presents Iris House programs and services to other community-based organizations to cultivate and maintain linkage agreements for reciprocal services and to generate referrals for Iris House HIV/AIDS services.
8. Develop and implement culturally appropriate public messaging and awareness campaigns on the risk of substance misuse and HIV risks for adolescents and young adults as well as for those who are living with HIV. Will manage and oversee the agency’s social marketing, media sites and postings.
9. Conducts departmental orientation plan for new employees. Provides internal and external training workshops and/or sessions for employees, such as quality assurance processes, contract requirements and varied HIV/AIDS, substance use and mental health awareness topics, as needed.