Clinical Case Manager
The People Concern
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Post Date: Jan 19, 2021
Job Type: Full Time
Start Date: ASAP
Salary: N/A
Location: US - California - Los Angeles
Job Reference: - n/a -
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As part of a multi-disciplinary team, the Clinical Case Manager will provide field-based and site-based clinical services with program participants to help remove barriers to housing placement and retain permanent housing. The Clinical Case Manager’s primary responsibilities are to comprehensively assess initial and ongoing individual needs, build rapport, and sustain therapeutic engagement while implementing interventions guided by functional needs assessments and treatment goal plans. Clinical Case Managers utilize clinical knowledge and skills to create interventions that target growth in coping skills and other life-skills learning. Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, Clinical Case Managers support housing stability, medical and mental health wellness, and community integration.


- Maintain a caseload of approximately 20 high acuity program participants for intensive case management services (up to 40 if low acuity).
- Develop relationships with program participants with a focus on facilitating independence and maintenance of improved physical and mental health.
- Meet regularly with clinical supervisor and attend weekly group supervision to obtain hours towards licensure.
- Collaborate with the LA County Department of Mental Health (DMH) and the Department of Health Services (DHS) programs to enhance coordination within the program participants treatment team.
- Engage program participants and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
- Assist in the screening, intake, and enrollment of program participants
- Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
- Maintain confidentiality of program participants' information
- Coordinate appointments, transportation, and follow-up services for program participants to improve access to primary health care, mental health care, substance use services, and other local resources
- Support program participants by teaching and modeling life skills involved
- Other duties, as assigned.


- Master’s degree in a mental health field.
- Registered with the California Board of Behavioral Sciences or ability to do so within the first 6 months of employment.
- Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
- Willing and able to transport program participants in your personal vehicle.
- Experience working with homeless individuals, those living with mental illness and/or substance addictions, preferred.
- Demonstrated knowledge of case management preferred.
- Able to work in a high tolerance Harm Reduction model with program participants experiencing multiple barriers.

- Provide crisis assessment and intervention.
- Facilitate life skills and coping skills groups for program participants, as indicated.
- Contribute clinical insight during weekly team case conferencing.
- Directly transport program participants in personal vehicles to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
- Communicate effectively with property managers and other third-party partners.

Schedule: Monday - Friday (8:00am - 4:30pm)
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
Please visit our careers page at to browse and apply for our available Clinical Case Manager positions at a variety of our facilities and locations.
For any questions or inquiries, please contact:

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