The Housing Benefits Counselor will assist consumers in locating affordable housing options in
NYC, helping them understand their rights in getting reasonable accommodations and home
modifications, and providing advocacy services in order to resolve current housing issues. The
housing benefits counselor will also conduct a regular housing workshop and outreach
Education and/or experience required:
- BA or BS degree with at least 2 years of experience with locating and securing
affordable housing in NYC, or AA degree with at least 5 years of experience.
- Excellent advocacy, interpersonal, organizational, and communication skills required.
- In addition, the ability to work well independently as well as part of a team.
- Must be computer literate of basic Microsoft Programs and have the ability to learn new
applications and database systems quickly.
- Respectful and comfortable with persons from different backgrounds.
- Understanding or experience with disability-related issues.
- Multilingual preferred.
- Ability to travel throughout NYC and Albany.
Duties and Responsibilities:
- Knowledge of federal, state, and local housing laws, policies, and practices.
- Understanding of how various housing issues impact people with disabilities.
- Identify housing opportunities for unstably housed individuals and work directly or
indirectly with individuals who need services to avoid institutional placement or to
transition from institutions to the community.
- Identify landlords, public housing, private housing, rental units, housing developers, and
rental management companies which may be suitable for current and future consumers.
- Maintain a list of available housing in the region, including degree of accessibility,
location, proximity to services, and rental costs.
- Assist in completion of applications, help prepare consumers for housing interviews, and
ensure secure housing outcomes.
- Stay current on benefits and services available to consumers.
- Conduct comprehensive assessment relevant to consumer housing needs, particularly as
it relates to ability to maintain and/or retain independence in the community.
- Collaborate with consumers to create plans of service and periodically review the plan
- Ensure all client data and service provision details are current and accurate and that
they are documented in a timely manner into CIDNY’s database.
- Comply with all confidentiality and HIPAA requirements.
- Complete all required paperwork for consumer files as per agency policy.
- Assist consumers in development and exercise of self-advocacy skills and independent
living skill building through active involvement in the achievement of service goals.
- Act as a liaison and/or advocate with other service or benefits providers for consumers.
- Contribute, as needed, to the organization’s systems-based advocacy programs by
communicating observed barriers/successes related to benefits and services available to
people with disabilities, participate in selected advocacy activities and/or identify
consumers who are representative of certain systems-based advocacy issues.
- Participate in community outreaches, presentations, and workshops, as assigned.
- Attend agency’s in-service training and unit meetings, as well as, any other agency
related activities and off-site trainings.
- Perform other program-related duties as assigned.