The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people, invites applications for a daytime case manager position at the CUCS’ Harlem Transitional Services-Kelly Safe Haven. HTS’ Kelly Safe Haven is a 60- bed residence. It provides chronically street homeless individuals with mental illness and/or substance abuse assistance in obtaining and maintaining permanent housing. The Housing First/Harm Reduction Model is used to engage people who otherwise may not accept services. A multidisciplinary staff works collaboratively with the residents on their recovery, and housing goals. Staff receive extensive training in Evidence Based Practices including Motivational Interviewing, Wellness Self-Management and Behavioral Treatment Interventions for substance abuse.
Resp: The Case Manager will carry a caseload of 8-10 program residents. They will support the consumer through the housing placement process which includes helping the consumers secure entitlements and work towards psychiatric stability, providing Assistance with Self Administration of Medications, coaching consumers on interview skills, and providing follow-up as is needed to the program residents.
Experience and Education Required:
High School Diploma or equivalent
Experience in homelessness or mental health
Good interpersonal, engagement and organizational skills
Good written and verbal communications skills
Ability to work in a fast paced environment, maintain composure in stressful situations, and work closely with a clinical team
Bilingual English/Spanish preferred
Requirements: For CM 1: High School Diploma and 2 years experience. CM2: 2 years as CM 1 or, Bachelor’s Degree, or BSW, or, HS Diploma and 4 years relevant experience. For CM 3: 2 years as CM 2, or, Bachelor’s Degree or BSW, and 1 year relevant experience, or, HS Diploma and 6 years relevant experience. Note: For every 30 college credits earned, 1 year of experience may be reduced from the requirement for applicants with HS diplomas.