The Clinical Supervisor position with the Street Crisis Response Team (SCRT) is part of a co-responder model responding to triaged 911 calls for non-violent, behavioral health issues on the streets of San Francisco, as an alternative to police response. This crucial role supervises behavioral health clinicians performing assessment and crisis response for those in psychiatric and substance-induced distress outdoors in San Francisco. The SCRT aims to avoid harm to the individual in crisis by intervening in person-centered and trauma-informed ways and attend to the immediate needs of the person in crisis. This will be done by treating each person in crisis with the utmost dignity and respect, as well as an active participant in their own de-escalation process and reestablishment of personal safety. The Clinical Supervisor role will work in a 12-hour shift, three to four days per week with usually four days off in between. Clinical Supervisors will work as a team to ensure at least one is available remotely by phone throughout all shifts worked by the Behavioral Health Clinicians. Occasional shifts will require in-field work to shadow and observe clinical work, or work in place of a clinician who is unable to report for their shift.
1. Work in 12 hour shifts to share responsibility with other clinical supervisors to maintain immediate availability to consult, problem solve, and answer questions by phone to provide clinical supervision to the clinicians providing direct crisis response in real time.
2. Provide weekly group and individual supervision to SCRT Behavioral Health Clinicians (BBS or BOP registered and licensed,) on culturally responsive, trauma-informed, gender-responsive, and person-centered mental health and substance use crisis assessment, intervention, de-escalation, and appropriate follow up.
5. Instruct and supervise clinicians to assess for suicidality, homicidal intent, violence risk, grave disability, and substance use using appropriate measurements, including C-SRRS, SBI, Mini Mental Status Exam, and others.
7. Clinical Supervisors will also substitute for clinicians in the event of illness, vacation, or staff turnover, and must be able to perform all of their clinical job duties as well.
8. Work with other supervisor and clinician team members to create a response plan in collaboration with the other SCRT members and person in crisis.
9. Practice self-awareness and cultural humility as member of diverse team; be conscientious and sensitive to power and other interpersonal dynamics with other team members.
11. Demonstrate strong ability to remain calm and attentive during crisis consultation, as well as to deftly advise on several separate crises during a single shift.
12. Maintain timely and thorough administrative and service documentation and records related to supervision, client care, and program-related monitoring, in accordance to standards specified by HR360 policies and oversight agencies (e.g. DPH, etc.).
- Licensed (for at least two years) with the California Board of Behavioral Sciences (LCSW, MFT, PCC) and have completed BBS-required trainings to be an approved supervisor or Licensed with the California Board of Psychology and eligible to provide supervision without additional training.
- At least 4 years providing behavioral health services in a public health, community mental health, crisis services, or other setting serving people who are unhoused.