Intake Coordinator
WISE & Healthy Aging
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Post Date: May 12, 2022
Job Type: Full Time
Start Date: 11/5/2020
Salary: - n/a -
Location: US - California - Santa Monica
Job Reference: - n/a -
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Job Description

This position will receive and process confidential client information from a variety of sources for the Los Angeles County Long-Term Care Ombudsman Program.  The Coordinator will also generate detailed reports in a timely fashion to reflect client information per established requirements.


Review all source documents for accuracy and correctness.
Coordinate changes and/or errors in source documents with appropriate Program/Project Managers.
Input data into appropriate data system.
Generate reports for OMB funding sources as required, meeting all prescribed deadlines.
Provide back-up reception and administrative services, as required.
Attend all meetings regarding the maintenance/revisions of all systems relating to data reporting.  Meetings may be internal or external.
Work with staffs of funding agencies to facilitate data reporting.


         Assist with administrative duties including the assembly of binders or other files.


Ability to use keyboard and phone to intake information. 
Ability to accept preliminary investigations of reports of alleged elder and dependent adult abuse where the Ombudsman Program has jurisdiction. 
Compile and accurately report statistical data in conformance with established policies and procedures using the Ombudsman Data Integration Network (ODIN).



Minimum of High school diploma or GED required with a minimum of two (2) year’s college preferred.


Minimum of three (3) year’s experience in a data collection/reporting role.
Working knowledge of Microsoft Office including Outlook and Excel.


The position may be based in a Regional office of WISE & Healthy Aging or the main office of WISE & Healthy Aging located in Santa Monica, California.


Demonstrated ability to communicate effectively in writing and orally.
Proven organizational skills to prioritize work and meet deadlines.
Detail oriented to flag errors and to question inconsistencies in information.
Ability to interface/relate well with all levels of staff and with the public