This position collaborates with the Community Support Team (CST) to provide community support team services to individuals assigned to CST in order to decrease crisis episodes and increase community functioning, assisting consumers to achieve recovery goals. This position conducts assessments and develops treatment plans in collaboration with the consumer, other CST members, the mental health team, other providers, and other parties consumer identifies as important to treatment. This position completes all required documentation in accordance with the standards of Rule 132/140, payers, other applicable licensing and accreditation bodies, and Sertoma policy. At least one CST staff member is available 24 hours/7 days a week.
A minimum of 60% of Community Support Team services are delivered off-site in community settings. Staff utilize vehicles provided by the organization to provide services in community settings.
Through a team approach provide direct services to individuals assigned to the CST, at least 60% off-site during times and locations most convenient to the consumer, in accordance with the individual’s service plan. Complete all required documentation according to Sertoma policy, standards of Rule 132/140, Attachment B, payers, and accreditation bodies.
Complete all necessary assessments including the IATP, LOCUS, and required documentation including billing notes in accordance with Rule 132/140 standards.
Develop and implement crisis plans and treatment plans outlining treatment goals and interventions in collaboration with the consumer, CST, other providers, and other parties as identified by the consumer, following the standards of Rule 132/140, payers, and accreditation bodies.
Collaborate and effectively communicate with CMHC staff to ensure coordinated care, and to provide referrals for consumers no longer eligible for CST.
Provide direct CST services that promote the reduction of crisis episodes and increased community functioning in order to meet rehabilitative, resiliency, and recovery goals.
Maintain open and effective communication with agency and provider staff, family, and others in response to client’s identified needs, client assistance/service needs, treatment plan follow-up, and input on adaptations needed to enhance progress toward goals. Work cooperatively with staff to ensure appropriate access to services as identified during the treatment planning process.
Maintain relationships with local mental health providers, community psychiatric hospitals and other support services in order to expand services and enhance supports to individuals served.
Bachelor’s Degree in human services related field.
Minimum of one year experience working with individuals with psychiatric disorders and working knowledge of the recovery model preferred.
Experience with Medicaid Rule 132/140 documentation and billing preferred.
Ability to work in a variety of environments and willingness to provide at least 60% of services in the community.
Must be willing to work evenings/weekend hours as necessary and be on call to respond to emergencies.
One year case management and/or community support experience preferred.