DDD Support Coordinator Supervisor
DAWN Center for Independent Living

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Post Date: Oct 23, 2020
Job Type: Full Time
Start Date: 12/1/2020
Salary: 55,000-65,000
Location: US - New Jersey - Denville
Job Reference: - n/a -
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Agency and Job Description:
DAWN Center for Independent Living, a disability rights agency, seeks a highly motivated, enthusiastic, outgoing self-starter to join our DDD Supervisory Team. Our DDD Unit provides advocacy and case management to individuals over the age of 21 who have been approved by the Division of Developmental Disabilities to receive services. A successful candidate must be able to multitask and provide clear guidance, oversight and support to a large team. Job requires travel within Morris, Sussex and Somerset Counties. The DDD Supervisor is responsible for ensuring the Unit’s adherence to all Division of Developmental Disability policies and procedures.
Job Tasks:
•Provide oversight of day-to-day operations of DDD Support Coordination Unit.
•Supervision of staff providing Support Coordination to consumers and their families/guardians enrolled in the DDD System.
•Ensures compliance with all DDD/DHS policies and procedures. Periodically reviews and updates internal processes to ensure compliance. Updates Internal Standard Operating Procedure manual and communicates all changes and updates with staff in a timely manner.
•Periodic Review of case records and documentation (both paper and electronic) pertinent to specific programs.
•Facilitation of disputes arising from the provision of Support Coordination.
•Preparation and facilitation of monthly team meeting agenda.
•Assists administrative team with verification of monthly billing activity.
•Serves as a liaison between the staff, the NJ Department of Human Services, DDD local offices, Unusual Incident Reporting Unit and collaborating local agency administrators.
•Maintain collaborative relationships with federal, state and private agencies/nonprofit organizations that serve persons with disabilities.
•Attend required meetings including but not limited to county provider meeting, unit coordinator meetings, service coordination meetings and required trainings.
•Assist with afterhours call line support based on agency rotation
•Preparation of reports including but not limited to internal/external audits, performance reviews and corrective action plans as needed.
•Participate in program marketing events as appropriate and in outreach efforts and special events.
•Participate in organizational strategic planning committees and or work groups.
• Knowledge of and support for the Independent Living Philosophy
• Ability to successfully relate to and communicate with people with disabilities, their families, other organizations, agencies, volunteers, and consumers
• Commitment to ensuring consumers/families are provided with highest level of service to ensure they are well supported in the achievement of their goals:
• Knowledge of programs and services, benefits, entitlements and supports available to persons with disabilities, as needed
•Strong team player willing to take direction, initiate business activities, work with management staff/peers

Standard Work Week is M-F 9AM–5PM with 30 minute lunch. Requires On-Call rotation, flexibility to assist staff off hours, in-home visits and attendance at outreach. Must have access to transportation. Mileage reimbursement provided. Benefits: Employer sponsored health benefits, PTO, sick days and paid holidays. Access to vision, dental, life insurance benefits and 401k retirement plan. Job contingent on proof of valid driver license & proof of auto insurance coverage limits $100,000 / $300,000

•At least 5 years of professional work experience and least 2 years of professional work experience as a Supervisor
•Experience working with individuals with disabilities preferred
•Experience with Windows 8-10 Outlook; Microsoft Word, Excel, PowerPoint, Publisher
•Must have strong spoken/written communication skills
•Able to organize work effectively, establish priorities
•Make decisions and implement activities impacting the organization’s well-being

Contact Details
Name: Kristen CAREW
Address: 66 Ford Rd
City: Denville
State/Province: New Jersey
Zipcode: 07834
Country: United States
Ph: 19736687596
Email: jobsdawn@dawncil.org