Case Manager
University Settlement Society of NY

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Post Date: Oct 23, 2020
Job Type: Full Time
Start Date: - n/a -
Salary: Low 40K, generous benefits
Location: US - New York - New York
Job Reference: 2037
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As the first settlement house in the nation and for over 130 years, University Settlement has been empowering New York residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

Project Home is a blended program that combines the following services: homelessness prevention for families and individuals at-risk of eviction; support for general short-term housing and social services; and leadership development and advocacy group. As the Case Manager, you are bilingual in English/Spanish and you will provide direct services to participants facing housing instability and/or are dealing with a wide range of housing issues in the Fort Greene, Brooklyn area.

What You Will Be Doing:
•Perform outreach, intake, and on-going assessment to understand needs and plan next steps to address needs
•Mediate with landlords to achieve repairs, prevent evictions, and solve other housing problems
•Accompany tenants to Housing Court and advocate for fair outcomes and achieve safe housing conditions
•Assist with programmatic outreach and community education around housing issues
•Provide crisis intervention and counseling
•Document all services provided to clients in database and keep client files up to date
•Coordinate with team for quality control and integration of services
•Assist in program planning, evaluation, and administration
•Assist in outreach and implementation of special projects related to addressing social justice issues at a macro-level
•Conduct outreach to participants, community organizations, and housing linkages

•Bachelor’s degree in Social Work or related major.
•Proficiency in English and Spanish
•You are passionate about accuracy and thrive in a busy environment with excellent communication skills.
•Knowledge of housing and social welfare systems in New York City
•Work within a culturally diverse community and as part of a team
•Tenacious advocacy skills and a commitment to “case to cause” direct services perspective
•Strong commitment to advancing diversity, equity, and inclusion

Contact Details

Address: 121 Avenue of the Americas