Title: Community Security Engagement Specialist
Program: E. 3rd Street / Kenton Hall Annex
The e. 3rd Street / Kenton Hall Annex is a temporary site combining 2 emergency men’s shelters which assists 283 men with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment. In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided.
Essential Duties and Responsibilities:
The essential duties of the Engagement Specialist include but are not limited to the following activities:
· Acts as a liaison between PRI and NYPD, DHSPD, DHS, some aspects of Community Government and other local Agencies to reduce loitering on the neighborhood streets. (Should we removed DHSPD and add Contracted Security)
· Conduct community walk-throughs and engage current Third Street/Kenton clients about loitering on the neighboring streets and parks.
· Alert DHS’ Outreach team of known street homeless individuals.
· Enforce adherence with the Good Neighbor Policy by issuing verbal and written warnings reminding clients of their compliance responsibilities regarding the facility policies.
· Engage challenging clients to participate in service planning and housing search processes.
· Maintains accurate and up to date written client documentation as required by and in accordance with city and state oversight agency guidelines.
· Communicates with the Social Services team to discuss client concerns.
· Participates in case conferences in response to client complaints, using conflict resolution techniques to amicably resolve issues.
· Up to 85% of the employee’s time will be spent outside in the community helping engage clients around program offerings and providing masks to clients without them
· A minimum of two years’ experience in human services, consulting, evaluation, homeless services, quality assurance, or related field.
· Experience working with adults with mental health and/or substance use issues, preferably in homeless shelters or supportive housing.
· Knowledge in Harm Reduction
· Bilingual or multilingual a plus.
To apply: E-mail resume and cover letter
indicating position and salary requirements to firstname.lastname@example.org