Position Summary: The Family Wellness Program provides comprehensive trauma-informed services to families who are affected by intimate partner violence. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and heal from the effects of trauma. The Survivor Case Planner/Advocate (Manhattan) will assist families who have been affected by domestic violence to obtain any and all services needed to gain safety and stability. The Survivor Case Planner/Advocate will report directly to the Supervisor of Case Management Services.
•Provide crisis intervention, safety planning, and short-term counseling for survivors of domestic violence.
•Conduct comprehensive intake and needs assessments for survivors and/or perpetrators of domestic violence and their families.
•Develop short and long-term strategies to meet goals.
•Assist with obtaining services including, but not limited to: safe housing, public benefits, emergency financial assistance, health care, domestic violence counseling, mental health services, substance abuse services, educational services, legal advocacy and representation, and other needed services.
•Complete referrals and follow up on services.
•Make phone calls and write letters to advocate on behalf of clients.
•Assist clients in completing applications, filing claims for Office of Victim Services compensation, and applying for and advocating for benefits available.
•Assist clients in applying for emergency assistance through the New York Times Neediest cases fund, in collaboration with Children’s Aid’s Office of Client Advocacy.
•Accompany clients to appointments related to accessing services.
•Document all intakes, individual services plans, client attendance goals and milestones in Capricorn system.
•Keep comprehensive client files with all relevant information for audit purposes.
•Maintain multiple databases for internal and external reporting and monitoring.
•Attend trainings relevant to position, including crisis intervention and short term counseling trainings.
•Provide clients with crisis counseling and short-term counseling as needed.
•Conduct community outreach, including program presentations and client workshops.
•Attend all relevant Children’s Aid and Family Wellness Program meetings and peer supervision.
•Maintain open communication with supervisors and team members.
•Provide training and consultation as needed.
•Collaborate with other service providers internally and externally as needed.
Minimum Qualifications and Experience
?Strong organizational skills.
?Ability to function independently and also work on a team.
?Ability to work evenings as needed and maintain a flexible work schedule.
?Strong oral and written communication skills.
?Ability to take on a wide range of administrative tasks.
?Training and experience in case management and/or working with survivors of domestic violence in a trauma-informed setting.
?Knowledge of the New York City domestic violence service system, public benefits, child welfare, housing system and other social services.
Children’s Aid is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive environment. Qualified candidates from underrepresented populations are encouraged to apply.
Please apply online through Children’s Aid website – Job ID: 004214