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Post Date: Sep 30, 2020
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - New York
Job Reference: - n/a -
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JOB TITLE:          SHIFT SUPERVISOR                     
FLSA:                   NON-EXEMPT                

SUMMARY:   The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a men’s homeless OR family homeless shelter. Shift Supervisor reports to the Security Manager.


•Train new security/residential aide employees in all aspects of the facility.
•Supervise and delegate tasks assigned to SSO/residential aides, drivers and kitchen staff working on assigned shifts
•Monitor access control, and ensure effective use of the magnetometer and x-ray machine
•Respond to incidents and utilize crisis management to protect the safety of the staff and clients
•Make rounds throughout the facility, and external premises to prevent, detect, deter, and report of hazardous situations, trespassers, and illegal activities.
•Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates.
•Complete monthly security reports
•Create incident reports and disseminate as appropriate
•Document in CARES and other Westhab protocols
•Facilitate process when EMS and NYPD are on site
•Conduct daily security and fire safety system inspections
•Fulfill all job responsibilities of a Client Care Monitor in their absence.
•Adjust staff schedules due to sick calls, and unexpected staff shortages
•Maintain safety and security of clients and staff.
•Provide crisis intervention when needed.
•Assist Security Manager in preparing and executing fire drills.
•Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy
•Attend and conduct various meetings and training’s as needed.
•Check inventory of all assigned equipment daily, and investigate any discrepancies.
•Perform all related duties as assigned.

Associates Degree in social services or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License (FB0, or F89), and certified in Nonviolent Crisis Intervention system. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols.

Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. (EOE).

Contact Details

State/Province: New York
Country: United States