PATH Program Coordinator/Case Manager

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Post Date: Sep 29, 2020
Job Type: Full Time
Start Date: ASAP
Salary: DOE + excellent benefit packag
Location: US - California - San Francisco
Job Reference: - n/a -
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PATH Coordination Administrative:
- Primary HPP contact for the Tropica Hotel and any future partner hotels.
- Develop and maintain program materials and policy manuals.
- Responsible for weekly on-site check in with hotel staff.
- Resolve any hotel staff concerns.
- Responsible for twice weekly on-site visits at minimum. One day is reserved for room checks for all program participants and the second is for delivery of essential items.
- Maintain data entry requirements in ONE system as required by HSH.
- Maintain data entry requirements in Launchpad as required by HSH.
- Responsible for all program reporting in CARBON, with support from the Evaluations Team.
- Attend Consortium meetings at Compass, Family Shelter Meetings at HSH and all other meetings required by HSH.
- In conjunction with the Program Manager, represent HPP at coordinated entry meetings and related policy meetings.
- Work with Volunteer & Donations Manager to address PATH client needs. This includes requests and budgeting for client assistance, Food’s Co. cards, bassinets, etc.
- Work with the Finance Department to manage the yearly PATH budget in conjunction with the Program Manager.
- Together with the Program Manager, continue to advocate for and develop the PATH Program.
- Facilitate “PATH Huddle” with other case managers holding PATH cases to provide updates on PATH programming, address issues at shelter, and coordinate follow-up

Case Management:
- Responsible for intensive case management for up to 8-10 PATH clients.
- Responds to referrals from Department of Homelessness and Supportive - Housing, conducts client intake, and supports clients with moving into PATH rooms.
- Responsible for conducting a psychosocial assessment and developing an appropriate action plan to support the clients in achieving their goals.
- Refers clients to appropriate treatment programs available for pregnant women and to prenatal care, if not currently receiving care, and monitors their progress.
- Accompanies clients to prenatal appointments, treatment program intakes and other essential services if needed. **May be limited during Covid-19 Pandemic.
- Supports women who are pregnant with substance use and builds a trusting relationship with pregnant women currently using.
- Refers clients to relevant HPP services including the Wellness Center.
- Provides postpartum support including home visits.
- Develops long-term goals with clients for stable housing, financial security, and keeping the family together.
- Does intensive follow-up for clients who miss appointments to re-engage in services.
- For clients who become involved with CPS, attend FTM’s and court hearings and provide support for meeting requirements to maintain or regain custody of their baby; works with other programs at HPP to accomplish these goals.

- Utilize motivational interviewing, counseling, skill building, and strengthening of protective factors to achieve desired client outcomes of increased family functioning, healthy pregnancy and birth, stable housing, increased financial/life skills, and resolution of CPS cases or family reunification.
- Promote a positive, professional attitude towards families and utilize a non-judgmental, client centered approach to case management.
- Collaborate with Mental Health and Substance Use

As the first agency in San Francisco to hire and promote former clients as employees, HPP is unique in that the community it serves has – from the organization’s inception in 1989 – guided its growth and evolution. HPP serves over 3,500 clients per year through supportive, holistic programs including: Prenatal Classes and Support Group, Mental Health Services, Childcare Center, Housing Assistance, Low Income Tax Center, Emergency Services and Case Management.

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