WISE & Healthy Aging currently has an exciting new opportunity for a full-time Care Coordinator II. The Care Coordinator II is responsible for providing efficient, thorough, and effective case management services to older adults that includes a comprehensive assessment of the clients, development of a written care plan with measurable outcomes, arrangement and coordination of services, and client follow-up to monitor the effectiveness of the services arranged and assess the need for additional services.
Headquartered in beautiful Santa Monica, WISE & Healthy Aging is committed to serve older adults at all stages of their lives from pre-retirement through elder years, caregivers and their families, senior services organizations as well as others who share our passion and commitment to making a difference in the lives of older adults. WISE & Healthy Aging has received numerous designations of excellence from Guide Star, GREATNONPROFITS, NCQA Case Management for Long Term Services & Support, and is nationally certified as a Great Place to Work.
Conduct client intakes using the Universal Intake Form with potential clients to identify needs and determine client eligibility. Perform in-home assessment within 14 days of completing client intake process.
Field travel to client’s homes and other sites as needed, up to 50% of the time.
Prepare biopsychosocial in-home assessments, including paper documentation and input documentation into software system for LA County.
Develop a written care plan with measurable outcomes to address and implement an agreed upon action plan for client needs.
Identify appropriate resources and mobilize them to address client needs and resolve problems.
Arrange and coordinate services on behalf of client.
Maintain contact with client to monitor the effectiveness of the services arranged for client and assess the need for additional services.
Write accurate, thorough, and specific client assessments, letters, emails, and other communication. Complete timely, accurate and thorough documentation for client files.
Enter service recordings into software system on a weekly basis.
Prepare for and participate in weekly care management staff meetings.
Provide supervision and consultation to Information & Referral specialists and MSW field placement students.
Participate in Information & Referral assignments.
Other duties as assigned.
Master's in Social Work, Gerontology, Human Services or related field required.
Minimum of two years of experience in one or more of the following areas: gerontology, long-term care and/or advocacy, or social work.
Previous care management experience strongly preferred.
Knowledgeable of community resources and needs of client population.
Ability to communicate effectively in writing and orally.
Previous experience working with an ethnically and economically diverse populations.
Bi-lingual language skills a plus. (Ex: Spanish, Mandarin, Farsi, etc.)
Valid driver’s license, auto insurance and satisfactory criminal background check required.
Benefits & Compensation:
We offer competitive salaries DOE, plus comprehensive benefits: 80% company-paid medical, 100% company-paid dental, 401(k) plan with employer matching, FSA, optional life and vision insurance, 11 paid holidays plus PTO.