We’re looking for a Program Manager who is excited to lead our team of staff in providing a safe and supportive recovery environment for women treatment for substance use while on parole. The person is this role will have the opportunity to offer supervision, mentorship, and guidance to a diverse team of dedicated service providers on Treasure Island in San Francisco.
The Female Offender Treatment and Employment Program (FOTEP) is designed to reduce recidivism through intensive substance use disorder treatment, family reunification, vocational training, and employment services. The focus is on recovery from substance use and trauma, while providing resources that encourage steady employment. We serve a diverse population of women on parole by utilizing trauma-informed, gender responsive, evidence-based, and harm reduction (with a focus on abstinence) approaches to treatment and recovery support. FOTEP also allows women to have their children reside with them as they progress through their treatment and recovery.
The Program Manager is responsible for the direct management of the FOTEP on Treasure Island in San Francisco to ensure provision of quality client care and effective team performance in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission and vision. The Manager is primarily responsible for staff onboarding and training, staff supervision, as well as other daily activities essential to incorporating the agencies mission and values as a part of our service delivery. The Manager is also responsible for overseeing client care as it relates to staff scheduling, outside agency relations, and other tasks as assigned by the Program Director.
55% (about 22 hours per week) People Management: Responsible for ensuring that direct reports provide strengths based, trauma informed, harm reduction, and culturally attuned services. Responsible for ensuring that all treatment services are provided in an ethical and legal manner. Responsible for all direct reports submitting documentation in accordance with program requirements and in compliance with all compliance and regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, and discharges occur on time.
20% (about 8 hours per week) Treatment Oversight: In collaboration with management, develops and maintains good relations with contractors and other collaborators to ensure program continuation within assigned program. Ensures all direct reports remain in compliance with policies and procedures as it relates to day to day program operations in collaboration with the Managers, QI and EHR staff.
15% (about 6 hours per week) Program Management: Assumes ownership for any crisis situation as it relates to service delivery and sees it through to completion. This may include: consultation, direct service, crisis intervention, ensuring proper documentation, and on-call duties responsibilities as applicable.
10% (about 4 hours per week) Direct Service: Direct Service as necessary and within scope of practice, which may include: crisis intervention, assessments, individual services, group services, case conferences, and treatment plans as assigned by the manager.