The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people, invites applications for a Program Director at The Long Acre. As a response to the MTA overnight subway shutdown and the COVID-19 pandemic, the City has provided emergency funding for single stabilization beds for people living on the streets throughout New York City. The Department of Homeless Services (DHS) has given CUCS the opportunity to operate a 97- unit stabilization bed program in the Theater District. The program provides services and a single room. Services include case management and mental health treatment. The program has a psychiatrist from Janian Medical Care, an affiliate of CUCS, on site one day a week. Referrals can be made to the program by all City contracted Outreach Programs.
CUCS is seeking candidates for the position of Program Director of The Long Acre. The Program Director will directly oversee the provision of services by five case managers with caseloads of approximately 20 individuals who were formerly living on the street and in the subways in New York City. The Program Director is responsible for ensuring that the program provides the best services possible for it’s clients, creates an engaging and rewarding place for staff to work, and maintains a culture which promotes continuous learning and improvement. Through their involvement in the agency’s Management Committee and other activities, the Program Director is expected to participate in ensuring the same for the agency as a whole. The position requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience working with the street homeless population.
· Clinical and administrative supervision of day to day operations of the building and of case management staff
· Oversight of the program’s contractual obligations
· Maintenance of appropriate staff levels to ensure consistent service delivery to clients
· Management of fiscal resources.
· Review of referrals from outreach teams and coordination of intake
· Collaboration with DHS Program Administrator and Joint Command Center around referrals and management of the building
· Collaboration with building management and security staff around maintenance and other site-related matters
· On-call support to the program during evening and weekend hours
· LCSW and at least five years of post-masters related experience.
· Supervisory experience in the field of housing or homeless services
· Strong supervisory, interpersonal, and administrative skills
· Strong crisis intervention skills
· Ability to interface effectively and efficiently with colleagues to ensure quality services and program operations.
· Comfort with change and change management
· Commitment to utilization of a housing first and person-centered approach in working with clients
· Experience with DHS CARES preferred
· Bilingual English/Spanish preferred