Case Manager - Jelani House

<< Go back

Post Date: Jun 27, 2020
Job Type: Full Time
Start Date: TBD
Salary: TBD
Location: US - California - San Francisco
Job Reference: - n/a -
Email Job to a Friend     Save Job to Inbox     Printer Friendly

The Jelani House Case Manager is responsible for providing intensive case management services to pregnant people who are participating in the Jelani House transitional housing program. Participants are homeless and are at risk of poor birth outcomes and/or having Child Welfare involvement. This includes pregnant people who have mental health needs, substance use, cognitive delays, domestic violence, certain medical issues such as high-risk pregnancy, teens and transitional aged youth who are aging out of foster care, chronic homelessness and a history of trauma. The mission of the Jelani House program is to empower every participant to achieve a healthy and safe pregnancy in a person-centered and culturally appropriate way. Case management services are provided on-site at Jelani House Residential Program.

The Jelani House Case Manager is responsible for conducting a psychosocial assessment and developing an appropriate action plan to support clients in achieving their goals, connecting clients to needed services, and tracking their progress. The Jelani House Case Manager will address client needs by providing necessary referrals, ensuring confidentiality, and providing efficient and client-centered service. The Jelani House Case Manager will also facilitate groups for participants to promote community building, skill development, and childbirth and parenting education.

Physical Requirements: This position requires the ability to work under stress and handle multiple project deadlines. This position requires an annual tuberculosis test and may require moderate lifting.

Certificates, Licenses, Registrations: California Driver’s license and insurance preferred.

Work Environment: Fast-paced, multi-cultural, collaborative work environment.

Hours: Full time - 39 hours/week. 2-3 days per week will be 10-6 or 11-7.            

Directly Supervises: None

Salary: DOE + excellent benefit package

FLSA Status: Non-exempt

Core Competencies: All HPP Staff are expected to meet the expectations of our Core Competencies:

Accountability and Reliability: Shows honesty, integrity, responsibility, initiative, and is mindful of impact on team/organization.
Collaboration:   Participates in agency wide/cross team efforts, shares knowledge and skills, values cohesion and integrity of team.   
Communication: Respectful, effective, proactive and willing to engage in hard conversations
Continuous Learning: Seeks out new challenges, applies new skills, shows growth.
Professional Conduct: Clear boundaries, refrains from gossip/splitting, follows agency standards per Handbook and Policies & Procedures.

Desired Qualifications:
Experience working with Maternal/Child health.
Knowledge of Motivational Interviewing.
Skilled in crisis intervention and conflict resolution
Capacity to ensure culturally appropriate treatment.
Able to show flexibility and respond to the needs of families.
Experience in, and knowledge of, working with diverse communities.
Able to communicate effectively both verbally and in writing.
Demonstrated ability to be on time and at work when scheduled.

Additional Qualifications:
Bachelor’s degree/AA degree or a minimum of two years comparable experience.
Bilingual English/Spanish preferred but not required.
Experience working with substance using clients/women/families.
Ability to work in a diverse and stressful environment with families that present multiple issues.
Ability to maintain appropriate professional and personal boundaries with high integrity.
Understanding of, and commitment to, social justice, and HPP’s mission and org. v

Contact Details